Customer Services

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Liaise with forwarder, shipping agent to ensure shipment is delivered on time - To handle all shipping coordination such as customer booking, vessel booking, freight arrangement, shipping documents, bill of lading and etc. -...

Job purpose To achieve and provide quality service and total logistics solution to our valued clients. Primary responsibilities 1. Promote excellent customer service and ensure satisfaction is delivered consistently. 2. Complete bookings with carriers and submission of shipping instructions with great accuracy 3. Build a strong relationship with...

**Position: Client Customer Service Officer.**: - **Salary: RM 3000-5000.**: - **Location: Klang, Selangor.** Our client is a leading major container shipping company in the Asian region. They are ranked as one of top15 in the global container shipping enterprises,operating not less than 95 vessels across 15 countries in intra-Asia market. They currently...

**Position: Shipping Customer Service Officer.**: - **Salary: RM 3000-5000.**: - **Location: Klang, Selangor.** Our client is a leading major container shipping company in the Asian region. They are ranked as one of top15 in the global container shipping enterprises,operating not less than 95 vessels across 15 countries in intra-Asia market. They...

Responsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...

**About Our Client**: Our client is a leading solutions provider in freight forwarding and shipping with more than 14 years of experience. Backed by a solid management team with years of experience in the field, as well as a comprehensive network of carefully selected global agents, our client is committed to delivering excellence that meets and exceeds...

Opportunity to join aleading solutions provider in freight forwarding and shipping in Klang. Our client providing the full range of freight and logistics services targeting end-to-end needs including Customer Brokerage, Air Cargo Service, FCL Services, Warehouse & Packing, Trucking, Clearance Service, Marine Insurance Brokerage and LCL Consolidation...

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

Respond to guest inquiries, concerns, and complaints promptly and professionally. - Provide information to guests about the resort, its amenities, and nearby attention. - Assist guests with making reservations for activities and events. - Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that...

Responsibilities: - Arranging & overseeing export and import shipment - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Liaise with carriers/shipping agent to ensure shipment is delivered on time - Provide shipment quotes for customers and set up shipments as required by customers. - To liaise...

Key Responsibilities: - Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter. - Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and other related document preparation. - To coordinate with 3rd party logistics...

This Service Officer role is to assist the Zone Manager manage the daily operation and ensure profitability of all the allocated contract sites based on the budget provided. This covers General Cleaning Services and supporting services i.e. landscaping, hygiene, pest control, etc. The position is responsible for efficient and effective execution of the...

JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTIC LOCATION - BUKIT TINGGI, KLANG SALARY - RM 2500-3500 **Responsibilities**: - Develop and maintain strong working relationship with customers. - Efficiently respond to customer feedback and requests. - Shipment booking and follow up the closing with shipping liner. **Requirements**: - Minimum SPM and fresh...

**Responsibilities**: - This Service Officer role is to assist the Zone Manager manage the daily operation and ensure profitability of all the allocated contract sites based on the budget provided. This covers General Cleaning Services and supporting services i.e. landscaping, hygiene, pest control, etc. The position is responsible for efficient and...

Customer service is at the heart of operations for any service oriented company. In the shipping industry, we generally to take customer service very seriously. A good company will have managers who are continuously checking in with customer service representatives (CSR’s) to ensure there are no outstanding customer complaints and all company policies are...

**This position is based at Westport, Klang.** **Responsibilities**: - Delivering a comprehensive service to enquiring customers - Maintains customer satisfaction by providing problems-solving resources - Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing,...

A MNC freight Forwarding company looking for customer service Executive This position will be based in Klang, Bukit Tinggi Job Responsibilities: Import/export for consolidation planning Liaise with customer on operation issues. Export consolidation planning Import and export consolidation documents & liaising with overseas agent Responding customer...

**Position: Container Shipping Services Executive.**: - **Salary: RM 3500-5000.**: - **Location: Klang, Selangor.**: - **Office Working hours: 9.00 am-6.00pm (Monday to Friday)** Our client is a leading container shipping company in the Asian region. They are ranked as one of top15 in the global container shipping enterprises, operating not less than 95...

**Responsibilities**: - Contributes to achieving the cleaning operations by aligning business objectives and outcomes and delivering on the agreed objectives. - Execute policies and practices, including innovative cleaning services, which will enhance the efficiency of customer with particular emphasis on Health, Safety, Environment and Quality. - Strict...

Working days : Mon to friday, saturday alternate (8.30AM till 5.30PM, Sat 9am - 1pm) ~ Proactive, quick-thinking, team work and positive learning attitude. ~ With and without experience prefer with experience (fresh graduates are welcome to apply, training will be provided) ~ Required language(s) MANDARIN, ENGLISH, BAHASA MALAYSIA (able to speak and...