Customer Service

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

**Key Responsibilities**: - Schedule service appointments for customers** **- Resolve customer complaints quickly and effectively** **- Follow up with customers to ensure satisfaction** **- Maintain a friendly and professional attitude** **- Respond promptly to customer inquiries** **- Build strong relationships with customers** **- Understand customer...

Respond to guest inquiries, concerns, and complaints promptly and professionally. - Provide information to guests about the resort, its amenities, and nearby attention. - Assist guests with making reservations for activities and events. - Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that...

6 Full Time / parttime customer service Kerja shift : 10-7 or 1pm-10pm Umur 18 ke atas FOR ALL AEON Aeon bukit minyak pulau pinang Aeon CHERAS SELATAN Aeon Shah alam s13 Aeon big seberang prai pinang Payment: Fulltime: Rm 1500 Parttime RM80 sehari (12 jam ) RM60 sehari ( 9jam ) Aeon member card, customer register account dan Guna laptop Kindly wasap your...

Job Descriptions: - Ensuring high levels of customer satisfaction through excellent sales service - Process orders and ensure they are fulfilled - Handle customer concerns Job Requirements: - At least 1 year of experience in customer service or an administrative role - The ability to communicate well with customers and with other members of the team -...

Responsibilities: - Strong problem solving and analytical skills. - To monitor floor operations and oversee promotion setup and events performance. - Respond promptly to customer enquiries and resolve complaint via phone or face-to-face contact. - Handling all services/facilities provided at the Information Counter (baby stroller, wheelchair, umbrella,...

Responsibilities for Customer Service Exec As a Customer Service Exec, you will be the first point of contact for our company. Our Exec’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing...

Responsibilities for Customer Service Exec As a Customer Service Exec, you will be the first point of contact for our company. Our Exec’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing...

**Responsibilities**: - Customer service representatives handle orders, complaints and are responsible for maintaining overall goodwill between the company and its customers. They manage data regarding customer satisfaction and report it. - Job Requirement- 2. Minimum 1 year work experience required - 3. Good verbal communication skills in Malay & English -...

Position: Admin/Customer Service **Requirements**: Location: Shah Alam **Salary**: RM2,500.00 - RM3,500.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Klang: Reliably commute or planning to relocate before starting work (required) **Education**: - STM/STPM (preferred) **Experience**: -...

Providing guidance on products or services - Handling customer complaints or issues - Add products / edit product image **Salary**: RM1,500.00 - RM2,000.00 per month Schedule: - Day shift Supplemental pay types: - Attendance bonus - Yearly bonus **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year...

Providing guidance on products or services - Handling customer complaints or issues - Add product / edit product image **Salary**: RM1,500.00 - RM2,000.00 per month Schedule: - Day shift Supplemental pay types: - Attendance bonus - Yearly bonus **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year...

**Requirements**: - Minimum 1year of working experience in the related field is required for this position. - Excellent communication skills. - Positive attitude and responsible character. - Pleasant personality with focus on excellence in customer service. - Self-starter with good interpersonal skill. - Posses self-confidence and be able to actively...

Customer service is at the heart of operations for any service oriented company. In the shipping industry, we generally to take customer service very seriously. A good company will have managers who are continuously checking in with customer service representatives (CSR’s) to ensure there are no outstanding customer complaints and all company policies are...

JOB VACANCY POSITION - CUSTOMER SERVICE MANAGER LOCATION -BAYU TINGGI, KLANG SALARY - RM 5000-6000 **Responsibilities**: Responsible as the Team Leader in leading & managing customer service team in executing the company’s revenue milestones. Ensure each shipment generates the maximum contribution to the company by keeping constant focus on meeting the...

Company Description Speedex Express Logistics (M) Sdn. Bhd. is a logistics company located in Klang. We are committed to providing quality and prompt services to our clients, ensuring professional care and excellent customer satisfaction. As part of the Affiliated Group, including SEL Global Freight (M) Sdn. Bhd., we offer a range of logistics services...

Represent company's clientele on shipping and logistics matters - Expedite import and export shipment matters. - Expedite break bulk, container shipping, and inland logistics matters. - Arrangement of shipping and inland logistics schedule matters. - Ensure compliance of highest regard on documentation. - Ensure compliance of highest regard on legal and...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Liaise with forwarder, shipping agent to ensure shipment is delivered on time - To handle all shipping coordination such as customer booking, vessel booking, freight arrangement, shipping documents, bill of lading and etc. -...

**Responsibilities**: - **Customer support**: - **Issue Resolution** - Investigate and resolve customer complaints and issues in a professional and timely manner. Collaborate with other departments such as logistics or product teams to resolve complex problems. - **Product Knowledge** - Maintain a comprehensive understanding of the company's products or...

**Responsibilities**: - Ensure timely quotation is sent to the Customer and ensure booking is confirmed & sent timely. - Support the operations & Sales in the execution of the service delivery. - Carrier/vendors relations e.g. secure spot rates, equipment, space protections, priority haulage, customs broker provide us the service level agreed upon. -...