Customer Service

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

**Key Responsibilities**: - Schedule service appointments for customers** **- Resolve customer complaints quickly and effectively** **- Follow up with customers to ensure satisfaction** **- Maintain a friendly and professional attitude** **- Respond promptly to customer inquiries** **- Build strong relationships with customers** **- Understand customer...

6 Full Time / parttime customer service Kerja shift : 10-7 or 1pm-10pm Umur 18 ke atas FOR ALL AEON Aeon bukit minyak pulau pinang Aeon CHERAS SELATAN Aeon Shah alam s13 Aeon big seberang prai pinang Payment: Fulltime: Rm 1500 Parttime RM80 sehari (12 jam ) RM60 sehari ( 9jam ) Aeon member card, customer register account dan Guna laptop Kindly wasap your...

**Responsibilities**: - Manage large amounts of incoming chat/message from customers. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationship and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...

Responsibilities for Customer Service Exec As a Customer Service Exec, you will be the first point of contact for our company. Our Exec’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing...

**Responsibilities**: - Customer service representatives handle orders, complaints and are responsible for maintaining overall goodwill between the company and its customers. They manage data regarding customer satisfaction and report it. - Job Requirement- 2. Minimum 1 year work experience required - 3. Good verbal communication skills in Malay & English -...

Position: Admin/Customer Service **Requirements**: Location: Shah Alam **Salary**: RM2,500.00 - RM3,500.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Klang: Reliably commute or planning to relocate before starting work (required) **Education**: - STM/STPM (preferred) **Experience**: -...

Providing guidance on products or services - Handling customer complaints or issues - Add products / edit product image **Salary**: RM1,500.00 - RM2,000.00 per month Schedule: - Day shift Supplemental pay types: - Attendance bonus - Yearly bonus **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year...

Providing guidance on products or services - Handling customer complaints or issues - Add product / edit product image **Salary**: RM1,500.00 - RM2,000.00 per month Schedule: - Day shift Supplemental pay types: - Attendance bonus - Yearly bonus **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year...

**Handle customer payment record, audit of payment record client, provide appropriate solutions and alternatives within the time limits**; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage...

Represent company's clientele on shipping and logistics matters - Expedite import and export shipment matters. - Expedite break bulk, container shipping, and inland logistics matters. - Arrangement of shipping and inland logistics schedule matters. - Ensure compliance of highest regard on documentation. - Ensure compliance of highest regard on legal and...

JOB VACANCY POSITION - CUSTOMER SERVICE MANAGER LOCATION -BAYU TINGGI, KLANG SALARY - RM 5000-6000 **Responsibilities**: Responsible as the Team Leader in leading & managing customer service team in executing the company’s revenue milestones. Ensure each shipment generates the maximum contribution to the company by keeping constant focus on meeting the...

Company Description Speedex Express Logistics (M) Sdn. Bhd. is a logistics company located in Klang. We are committed to providing quality and prompt services to our clients, ensuring professional care and excellent customer satisfaction. As part of the Affiliated Group, including SEL Global Freight (M) Sdn. Bhd., we offer a range of logistics services...

**Responsibilities**: - **Customer support**: - **Issue Resolution** - Investigate and resolve customer complaints and issues in a professional and timely manner. Collaborate with other departments such as logistics or product teams to resolve complex problems. - **Product Knowledge** - Maintain a comprehensive understanding of the company's products or...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Liaise with forwarder, shipping agent to ensure shipment is delivered on time - To handle all shipping coordination such as customer booking, vessel booking, freight arrangement, shipping documents, bill of lading and etc. -...

Handling new and existing customer inquiry 处理新的和现有的客户查询 - Handling administrative support such as data entry, assist sale person to track order 处理数据输入等行政支持,协助销售人员跟踪订单 - Daily operation delivery arrangement, support customer urgent delivery 日常运营发货安排,支持客户加急发货 -...

**Responsibilities**: - Ensure timely quotation is sent to the Customer and ensure booking is confirmed & sent timely. - Support the operations & Sales in the execution of the service delivery. - Carrier/vendors relations e.g. secure spot rates, equipment, space protections, priority haulage, customs broker provide us the service level agreed upon. -...

A MNC freight Forwarding company looking for customer service Executive This position will be based in Klang, Bukit Tinggi Job Responsibilities: Import/export for consolidation planning Liaise with customer on operation issues. Export consolidation planning Import and export consolidation documents & liaising with overseas agent Responding customer...

**Responsibilities**: To deliver superior customer service in all situations. Position is responsible for providing customers with high quality, professional customer service and act as an extension of the customer within Shui Xing. Position will perform customer service functions with special emphasis on communications, problem solving, inventory control,...

**Provide product/services information**: - **Answer questions**: - **Resolve any emerging problems that our customer accounts might face with accuracy and efficiency** **Job Types**: Full-time, Part-time, Freelance, Fresh graduate Pay: RM3,500.00 - RM9,000.00 per month Expected hours: 40 per week **Benefits**: - Flexible schedule - Free parking -...