Customer Success Specialist

**Role Description** This is a full-time role as a Customer Success Specialist-Taiwanese Speaker. The role involves providing excellent customer support and ensuring customer satisfaction. The Customer Success Specialist will be responsible for communication with Taiwanese-speaking customers, resolving their queries and issues, and providing analytical...

**Role Description** This is a full-time role as a Customer Success Specialist-Taiwanese Speaker. The role involves providing excellent customer support and ensuring customer satisfaction. The Customer Success Specialist will be responsible for communication with Taiwanese-speaking customers, resolving their queries and issues, and providing analytical...

**Role: Social Media Customer Success Specialist** - Language: Japanese (Native) - Start Date: 5th Aug - Location: Penang - Salary: Up to RM 9000 (including all allowances) - Education: Fresh Graduates can apply - Experience: Preferred in Customer Service (not mandatory) - Shift: Mon-Sun 07:00am to 08:00 pm (Rotational) - Engage with customers on social...

**Job Title**: Customer Success Specialist (CSS) #カスタマーサクセススペシャリスト **Job Description**: - Support customers to place online orders with the client. 場所：Penang, Malaysia 給与：RM7300 basic + Language allowance RM1000+Housing allowance RM600 時間：24*7 3 rotational...

Role: Customer Success Specialist - Japanese - Location: George Town, Penang, Malaysia. - Salary Max: RM 7,500 + Language allowance: RM 1000; Other Allowance: Housing allowance RM 600 - Language: Japanese - Joining Date: 22/3/2024 - Headcount: 30 - Shift: 24x7 Rotational Shift NOTE: CS experience is preferred JOB DESCRIPTION: - Work Experience: - Minimum...

**Role: Travel (Customer Success Specialist)** - Language: Japanese - Start Date: 31st July & 11th Sep - Location: Penang - Salary: RM 7300 to RM 11000 (including allowances) - Education: Fresh Graduates can apply - Experience: CS experience preferred (not mandatory) - Shift: Rotational (24x7) - Assist Japanese-speaking customers with travel-related...

**Role: Social Media Customer Success Specialist** - Language: Japanese - Start Date: 5th Aug - Location: Penang - Salary: Up to RM 9000 (including all allowances) - Education: Fresh Graduates can apply - Experience: Preferred in Customer Service (not mandatory) - Shift: Mon-Sun 07:00am to 08:00 pm (Rotational) - Engage with customers on social media...

Vacancy: Customer Success Specialist - English (Malaysians) Location: Penang, Malaysia. **Salary**: Budget - RM3500 Work Hour: Rotational Shift Start Dates: ASAP Job description CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is...

Vacancy: Customer Success Specialist - Japanese Speaker Location - George Town ,Penang, Malaysia. **Salary**: RM 9000- RM 11,000 + Language Allowance: 1000RM + Housing Allowance : 600 Rm Start Date: 30th April, 2024 Education: Degree /Diploma (SPM not allowed) Hours of Operation: Rotational Shifts, 24*7 Head Counts: 30 Language - Japanese +...

Vacancy: Customer Success Specialist - Korean Speaker Location - George Town ,Penang, Malaysia. **Salary**: Up to RM 9000 Start Date: 3rd June, 2024 Education: Degree /Diploma (SPM not allowed) Hours of Operation: Rotational Shifts, 24*7 Head Counts: 12 Language - Korean + English Must have B2 level English Language proficiency (reading, writing,...

Vacancy: Customer Success Specialist - Japanese Speaker Location - George Town ,Penang, Malaysia. **Salary**: RM 9000- RM 11,000 + Language Allowance: 1000RM + Housing Allowance : 600 Rm Start Date: 30th April, 2024 Education: Degree /Diploma (SPM not allowed) Hours of Operation: Rotational Shifts, 24*7 Head Counts: 30 Language - Japanese +...

Job Title: Customer Success Specialist - Mandarin + English - Location: One Precinct, Bayan Baru Pulau Pinang - Shift: 5 working days (Rotational Shift) Job Highlights - Work Life Balance Environment - Young, energetic, and supportive team! - Diversified and inclusive culture - Language and Night Shift Allowance Job Responsibilities: - Support customers to...

Vacancy: Customer Success Specialist - Taiwanese Speaker Location - George Town ,Penang, Malaysia. **Salary**: RM 5,500 - 7,000 + Housing Allowance RM 600 Start Date: 26th April, 2024 Education: Degree /Diploma (SPM not allowed) Rotational shifts - Mon-Fri 9 am-10 pm, Sat-Sun 9 am-6 pm, No Night Shifts Head Counts: 10 Language - Taiwanese +...

**Key Responsibilities**: - **Customer Onboarding**: - Guide new customers through the onboarding process to ensure a smooth transition and quick adoption of our products/services. - Conduct training sessions and product demonstrations tailored to the Japanese market. - **Customer Relationship Management**: - Build and maintain strong relationships with...

**Overview** The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible...

Fresh graduates are welcomed, Customer service experience is preferred **Job Type**: Contract Contract length: 12 months Pay: RM2,800.00 - RM3,300.00 per month

**#urgenthiring #mandarin #cantonese #japanese #voiceprocess #customerservice #penang #fulltime** Location : Bayan Lepas, Penang / George Town **#Rotationalshift** **#permanent** **#benefits** Hiring for **Mandarin/Cantonese/Japanese** Speaker for #voiceprocess **#freshers/ 1+years **of experience in customer support is preferred **Job Types**:...

Interact, support, be open to receiving feedback and reporting issues on behalf of client - Support customers to place online orders and/or process payments and safeguard confidential information at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty. - Identify and escalate priority issues...

Ensure all communication is handled professionally and promptly but with a human touch across all channels. - Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand - Meet targets and requirements set by the client and management. - Appropriate knowledge and information shared...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:Telecom / ISP **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: CRM (Customer relationship Management) Customer Service Microsoft Office Customer oriented typing skills Taiwanese Must be fluent in speaking...