Field Sales Executive
6 months ago
We are currently seeking a
**Field Sales Executive**
***to join DHL eCommerce Malaysia
The
**Field Sales Executive**
***will be responsible for meeting sales revenue objectives at a sales territory or portfolio level via retention, development and acquisition activities, by servicing and retaining existing customers and targeting new business opportunities.
**Essential Duties and Responsibilities**:
1. Customer Service Management:
- Develop and aggressively win new eCommerce and Business to Business customers requiring Domestic / Cross border delivery services
- Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a ‘personal service’
- Lead and manage customers’ presentations and proposals and conduct monthly performance reviews together with customers and internal stakeholders
- Develop an annual customer call cycle (Planned and Unplanned Maintenance) to secure committed orders with new and existing customers and gain any competitor held businesses to ensure that individual agreed targets are achieved. This call cycle is to be created annually, reviewed quarterly and updated on a monthly basis.
- Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
- Conversion of qualified leads into customers (First Time Buyers) and develops and penetrates existing accounts (Retention and Development).
- Prepare weekly updates on pipelines and target achievement and review of opportunities and business plan
- Provide regular updates and resolution on business challenges and customer satisfaction
- Work with other Business Units, Partners to generate potential leads, liaising with them to support project requiring domestic services
- Work closely with internal stakeholders to ensure cross-functional collaboration, ensuring high quality of service is delivered
- Act as the customers’ main point of contact, by liaising closely with the relevant departments within DHL to ensure that their queries, problems or issues are dealt with appropriately.
- Continually develop knowledge of DHL’s products/services and general commercial awareness in order to provide the best possible solutions to the customers.
2. Stakeholder Management:
- Ensure co-operation with other members of the sales team and throughout the sales force.
- Ensure all customer agreements follow the standard Pricing & Commercial guidelines. Any deviations which require management’s agreement are taken in advance.
- Develop a working relationship with the relevant support departments e.g., Operations, to ensure they are kept up to date with all issues relating to customers. All non-sales activities or diversionary activities should be handled by Sales Admin Support or Customer Support Executives.
- Produce necessary information for management to evaluate performance vs. key performance indicators
- Meet regularly with the Marketing and Sales management to evaluate the personal sales plan/strategy so as to ensure that the required revenue and shipment results can be achieved.
3. Reporting and Documentation:
- Build a strong client relationship to ensure accounts perform and grow to their maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
- Implement and execute sales activities to achieve target budgets and maximize growth within the existing customer base
- Conduct Business reviews with customers and update them regularly on product updates and service performance.
- Continually develop knowledge of products/services and general commercial awareness in order to provide the best possible solutions for customers.
- Provide feedback and recommendation to further improve business operations
- Analyse and monitor customer data to measure success and identify fluctuations/trends so as to decide on the relevant actions to be taken.
- Adhere to country / regional / Global Pricing & Commercial guidelines.
- Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing customer base.
- Always adhere to company defined compliance rules and guidelines
**Desired Skills / Qualifications**:
- Minimum 3 years sales experience
- Good understanding of the eCommerce industry & last mile delivery services in Malaysia
- Good communication and Presentation skills
- Display team working skills
- Passion for Customer Service
- Set priorities and manages time effectively to meet deadlines
- Anticipates obstacles and develops contingency plans
- Keeps track on competed and on-going activities involving customers in portfolio
- Is self-motivating / self-starting
- Stays regularly in touch with key customers to gain real understanding of their concerns and business needs
- Considers effect on customers of internal develo
-
Field Sales Executive
6 months ago
Kuala Lumpur, Malaysia MK Sustainable Metal Full timeJob Description: Field Sales Executive Company Overview: MK Sustainable Metal Trading is a pioneering company in Malaysia's metal industry, dedicated to revolutionizing traditional practices through sustainable approaches. With a commitment to ethical and transparent processes, we specialize in recycling a diverse range of materials, offering eco-conscious...
-
Field Sales Executive
6 months ago
Kuala Lumpur, Malaysia DHL Full timeWe are currently seeking a Field Sales Executive (Hunter) to join DHL eCommerce Malaysia! The Field Sales Executive will be responsible for meeting sales revenue objectives at a sales territory or portfolio level via retention, development and acquisition activities, by servicing and retaining existing customers and targeting new business...
-
Field Sales Executive
6 months ago
Kuala Lumpur, Malaysia DHL Full timeWe are currently seeking a **Field Sales Executive (Hunter)** to join DHL eCommerce Malaysia! The Field Sales Executive will be responsible for meeting sales revenue objectives at a sales territory or portfolio level via retention, development and acquisition activities, by servicing and retaining existing customers and targeting new business...
-
Field Sales Executive
7 months ago
Kuala Lumpur, Malaysia DHL Full timeWe are currently seeking a Field Sales Executive to join DHL eCommerce Malaysia! The Field Sales Executive will be responsible for meeting sales revenue objectives at a sales territory or portfolio level via retention, development and acquisition activities, by servicing and retaining existing customers and targeting new business opportunities. **Essential...
-
Sales Executive
6 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time**Responsibilities**: Maintain and generate new sales leads to achieve the require sales target and KPIs Actively look for opportunities and follow up on sales leads Attend to customers enquiries, leads & feedback, prepare and follow up on the proposal / quotation, order, and payment. Liaise with related teams i.e. customer service for sales execution,...
-
Executive Field Sales
6 months ago
Kuala Lumpur, Malaysia DKSH Full time**Location**:Kuala Lumpur, MY, MY**Job Function**:Sales**Requisition Number**:145257**Description**: **Job Summary** Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives **General Responsibilities** - Support superior in managing day-to-day operating expenditures against operating...
-
Executive Field Sales
3 months ago
Kuala Lumpur, Malaysia DKSH Full time**Location**:Kuala Lumpur, MY, MY**Global Business Unit**:CG**Job Function**:Sales**Requisition Number**:165521**Description**: **Job Summary** - Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives **General Responsibilities** - Support superior in managing day-to-day operating...
-
Sales Specialist
7 months ago
Kuala Lumpur, Malaysia Cxl executive Full time**Position**: Sales Specialist Executive **Location**:KLCC **Working Days**:Monday - Sunday / 2 days off rotational **Operation Hours**:9:30 AM - 10:30 PM (2 Rotational working hours) **Salary**:RM 3,000 - RM3,600 **Location**: Suria KLCC **Contract Duration**:12 Months (Renewable based on performance) **Intake**:Immediate Hiring (Prefer No notice...
-
Field Sales Executive
6 months ago
Kuala Lumpur, Malaysia DHL Full timeWe are currently seeking a Field Sales Executive based in Ipoh, Perak with DHL eCommerce Malaysia. The Field Sales Executive will be responsible for meeting sales revenue objectives at a sales territory or portfolio level via retention, development and acquisition activities, by servicing and retaining existing customers and targeting new business...
-
Field Sales Executive
6 months ago
Kuala Lumpur, Malaysia DHL Full timeWe are currently seeking a **Field Sales Executive** **to join DHL eCommerce Malaysia! The **Field Sales Executive** **will be responsible for meeting sales revenue objectives at a sales territory or portfolio level via retention, development and acquisition activities, by servicing and retaining existing customers and targeting new business...
-
Field Trainer
6 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time_**URGENT!**_ The Field Trainer will be responsible for working with the stores in their region of responsibility to drive & improve performance through the delivery of coaching & training. **Key responsibilities include, but are not limited to**: - Identifying training opportunities within region of responsibility and devising recommendations to improve...
-
Field Sales it Services
6 months ago
Kuala Lumpur, Malaysia Blazeclan Technologies Full time**Skill: Enterprise IT Sales** **Experience Level**: 5+ Years Blazeclan is always looking for curious minds. We’re looking for new clanmates who want to take ownership and relish challenging work, those are ambitious, go-getters with high drive value to help us grow and manage our enterprise business. This is an exciting opportunity for an experienced...
-
Field Sales Executive
6 months ago
Kuala Lumpur, Malaysia DHL Full timeWe are currently seeking a Field Sales Executive (East Malaysia Region - Sarawak) to join DHL eCommerce Malaysia! The Field Sales Executive will be responsible for meeting sales revenue objectives at a sales territory or portfolio level via retention, development and acquisition activities, by servicing and retaining existing customers and targeting new...
-
Sales Specialist
6 months ago
Kuala Lumpur, Malaysia Cxl executive Full time**Strategic Roles** To drive sales ensuring to maximise all interactions with customers, focusing on Product consumer products. Proactively manage, assist and deliver the Best-in-class Customer Experience in Outlet **Key Duties and Responsibilities** Sales: Increase focus on sales and take advantage of all interactions with customer by proposing...
-
Project Sales Executive
6 months ago
Kuala Lumpur, Malaysia Executive Workplace Asia Full time**Job Summary** **Responsibilities**: - Effective managing of territory and database of customers - Handling all aspect of sales functions such as: - 1. Effective selling 2. Do research on customer. 3. Do research on the product. 4. Do research on competitors. 5. Do research on history of the customer relationship. 6. Making appointment 7....
-
Demand Gen
6 months ago
Kuala Lumpur, Malaysia Sales Innovation.io Full time**Role Overview** You will be responsible for creating and implementing comprehensive lead generation programs, qualifying leads and generating high-quality pipeline for the Business Development Managers to close. You’ll identify and initiate long-term, C-level relationships with new high-value customers and have the opportunity to represent multiple...
-
Sales Consultant
6 months ago
Kuala Lumpur, Malaysia IWATECH SERVICE & SALES (M) SDN BHD Full time**Sales Consultant** Since 1970’s our company is the importer and distributor of industrial equipment makers from Japan, Germany, Korea, etc., specializing in Compressed air line, Coating, Robotics, Vacuum, Air & Liquid Processing equipment. Office located in Segambut area, K. Lumpur. **Responsibilities** - To handle the existing customer base and...
-
Sales Consultant
6 months ago
Kuala Lumpur, Malaysia IWATECH SERVICE & SALES (M) SDN BHD Full time**Sales Consultant** Since 1970’s our company is the importer and distributor of industrial equipment makers from Japan, Germany, Korea, etc., specializing in Compressed air line, Coating, Robotics, Vacuum, Air & Liquid Processing equipment. Office located in Segambut area, K. Lumpur. **Responsibilities** - To handle the existing customer base and...
-
Field Sales
6 months ago
Kuala Lumpur, Malaysia SOLS Energy Sdn. Bhd. Full timeJOB DESCRIPTION -Build sales pipeline by prospecting, qualifying, negotiating and closing deals. -Be an advocate for customers, always by bringing your insights and knowledge to improve our offerings. -Ensure optimal client engagement by proposing SOLS Energy’s value differentiator. -Tracks sales metrics across the sales pipeline. -Conduct site assessments...
-
Field Sales Manager, Endoscopy
7 months ago
Kuala Lumpur, Malaysia Boston Scientific Corporation Full time**Work mode**:Field Based**Territory**:Malaysia**Additional Locations**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important...