Hotel Front Desk Trainees

2 weeks ago


Kuala Lumpur, Malaysia THE BED KLCC SDN BHD Full time

welcome and greet guests - answer and direct incoming calls -inform guests of hotel rates and services -make and confirm reservations for guests -ensure proper room allocation -register and check guests in -confirm relevant guest information -verify guest's payment method -verify and imprint credit cards for authorization -issue room keys and direct guests to their rooms -maintain clear and accurate records of guest room bookings -compute all guest billings, accurately post charges to guest rooms and house accounts -receive and transmit messages for guests -retrieve mail, packages and documents such as faxes for guests -listen and respond to guest queries and requests both in-person and by phone -provide accurate information about local attractions and services -liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests -complete and maintain any incident reports, daily activity reports or other reports requested by management -manage conference room bookings and scheduling -close guest accounts and check guests out -review accounts and charges with guests during the check-out process -process accurate payment of guest accounts -inform housekeeping when rooms have been vacated and are ready for cleaning -monitor visitors to the hotel -enforce rules and policies of the hotel -maintain a neat and orderly front desk and reception area -able to work on shifts
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent



  • Kuala Lumpur, Malaysia MNG Hospitality Sdn Bhd Full time

    **Hotel Front Desk Responsibilities**: - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered by the hotel. - Organizing transport services for guests at their request. - Providing guests...

  • Hotel Front Desk

    4 days ago


    Kuala Lumpur, Malaysia Smile Hotel Chow Kit Full time

    1) Perform all check-in and check out tasks 2) Greeting guests upon arrival and making them feel welcomed 3)Responds to guests enquiry & complaints in a timely and professional manner 4) To provide front desk services ti guest 5) To carry out duties as required by superior from time to time **Requirements**: 1) Good Attitude 2) Willing to learn and...

  • Hotel Front Desk

    7 hours ago


    Kuala Lumpur, Malaysia Pullman Hotel Full time

    **Min Diploma in Hospitality or any field related**: - **Good personality**: - **Good communication skill**: - **Have any experience in hotel luxury**: - **Customer services experience**: - **Good in computer skills**: - **Can speak in English & Malay**: - **Good in organizational and management**: - **Familiarity in hotel procedures**: - **Have a...

  • Mgr-front desk

    Found in: beBee jobs MY - 7 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Courtyard By Marriott Full time

    Job summaryAssisting the Front Office Manager in managing the front office department and supervising staff Ensuring efficient check-in and check-out processes Maximizing guest and employee satisfaction and improving department's financial performanceJob seniority: entry levelResponsibilities Maintain customer service and front office goals Manage daily...

  • Front Desk Officer

    2 days ago


    Kuala Lumpur, Malaysia ADI Group Asia Full time

    Are you passionate about providing exceptional hospitality experiences? We are on the lookout for a dynamic Front Desk Officer to join our prestigious 5-star hotel team! **Responsibilities**: - Warmly greet and assist guests at the front desk - Efficiently handle check-ins and check-outs with a welcoming attitude - Provide accurate information about hotel...

  • Hotel Receptionist

    7 hours ago


    Kuala Lumpur, Malaysia BRICK HOUSE SDN BHD Full time

    **Position Title: Hotel Reception** **Job Overview**: As a Hotel Receptionist, you will be responsible for overseeing all aspects of the front desk operations to ensure exceptional guest service and satisfaction. You will manage a team of front desk agents, handle guest inquiries and concerns, coordinate with other hotel departments, and maintain accurate...


  • Kuala Lumpur, Malaysia Hotel Raj Bot Sdn Bhd Full time

    Responsibilities Handling registration of guests at check-in/out, including the processing of all guest reservations. Issuing key cards, answering the telephone and welcome guest with a warm greeting. Responsible in monitoring the day to day adminstrative and operational matters. Handling Customer's feedback Maintain the cleaness of front office and guests...

  • Front Office Agent

    6 days ago


    Kuala Lumpur, Malaysia Lloyd's Inn Kuala Lumpur Full time

    Front Office Receptionist is responsible for providing a welcoming and efficient experience for guests from the moment they arrive at the hotel. The job description may include the following duties and responsibilities: **1. Guest Services**: - Welcome guests as they arrive at the hotel. - Check guests in and out, ensuring a smooth process. - Provide...


  • Kuala Lumpur, Malaysia Henry Butcher Malaysia (Mont Kiara) Sdn Bhd Full time

    Job responsibilities: - Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answer, screen and forward incoming phone calls - Respond to all requests in a courteous, professional manner at all times - Control guests/vendors access to residential floors through appropriate registration - Assist on booking...

  • Internship Student

    7 days ago


    Kuala Lumpur, Malaysia The Pearl Kuala Lumpur Full time

    **INTERNSHIP STUDENT (HOTEL TRAINEE)** **THE PEARL KUALA LUMPUR **offers global internship programme opportunities to undergraduates who want to get a head start in their career. We are a growing organization and for us to identify the right people for our future, it is important to commence our search at an early stage. You will make an excellent **THE...

  • Duty Manager Hotel

    4 days ago


    Kuala Lumpur, Malaysia Planet Mentari Sdn Bhd Full time

    Primarily responsible to ensure that Front Officeshifts are run efficiently, providing outstanding guestservice, assisting all Front Office staff and maintaining a calm, professional environment at all times. Supervises andassign duty rosterfor F/O attendant, Concierge, Bell Counter, Guest Relationsand Business Centre. Responsible for VIPmovement in the...


  • Kuala Lumpur, Malaysia Hotel - Kuala Lumpur Full time

    **JOB REQUIREMENTS**: - Minimum SPM OR Diploma in Hospitality or Tourism Management, fresh graduates are also welcome to apply. - Excellent communications skill for both written and verbal. - Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good...


  • Kuala Lumpur, Malaysia Grabstay Management Sdn Bhd Full time

    **Front Desk Assistant ( 2 Position )** - Base in our Shortstay Management Office in Jalan Ampang to Greet and welcome guests upon arrival - Can able to speak English and Malay and Mandarin. - High Salary for Experience preferred - Own Transportation - Able to work Rotation shift, and start working immediately - Salary RM2000-RM2500 For interview Please...

  • Hotel Duty Manager

    2 weeks ago


    Kuala Lumpur, Malaysia STEG Kuala Lumpur Full time

    Assist the Front Office Manager / Assistant Front Office Manager in the day-to-day operation of the hotel in maintaining all standards of guest service - Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all...

  • Front Office Duty Manager

    Found in: Talent MY C2 - 2 weeks ago


    Kuala Lumpur, Malaysia St. Regis Hotels & Resorts Full time

    JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and...

  • Mgr-front Office

    7 days ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24035235 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kuala Lumpur, 183 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24022965 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office...

  • Front Office Manager

    7 hours ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24041135 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office...


  • Kuala Lumpur, Malaysia SAVILLS (MALAYSIA) SDN BHD Full time

    You will be the first point of contact for visitors to the building. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including operating the Visitor Management Systems (VMS) to register visitors and assign passes, managing deliveries and redirecting phone calls. **Responsibilities**: Greet and...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24041388 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is...