Customer Service Technical Helpdesk

IMMEDIATE HIRING Company : Telecommunication ProviderPosition : Customer Service, Technical Helpdesk (Mandarin Speaker)Basic Salary : RM 2200Working hours : 5 working days, 2days off, 8:00am - 10:00pm (Rotational shift hours)Working Location : Jalan Were, KuchingStart date : 13th February 2024Benefit:Language allowance RM 300 per month2.shift allowance RM 60...

**Duties and Responsibilities**: - Handle incoming queries on phone calls. - Responsible for providing high standards of customer service to visitors - Deal Directly with customers either by telephone or electronically - Respond promptly to customers inquiries - Helpdesk support - record operational issues, maintain log on helpdesk queries - Attending...

Duties and Responsibilities: Handle incoming queries on phone calls. Responsible for providing high standards of customer service to visitors Deal Directly with customers either by telephone or electronically Respond promptly to customers inquiries Helpdesk support record operational issues, maintain log on helpdesk queries Attending customers general...

**Responsibilities**: - To ensure team / branch performance meets or exceed set target. - To ensure daily job quota is set and allocation to technicians on time. - To support and/or ensure ad-hoc cases are attended - To ensure timely crediting of Branch's daily collections. - To assist technicians and CRA in handling customer enquiries and complaints. - To...

**Customer Services Officer Role**: To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. - Ensure all exchange and delivery pick up is updated accordingly without missed. - Ensure odometer from physical...

Responsible: - Establish and lead support teams, providing mentorship, guidance, and technical expertise. - Oversee all aspects of hotline support, web support, and front-facing customer support operations. - Collaborate with cross-functional teams, including Engineering and Product Management, to ensure timely resolution of customer issues. - Develop and...

**Responsibility**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with professionalism. - Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals. **Requirement**: - Share a positive...

**Responsibility**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with professionalism. - Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals. **Requirement**: - Share a positive...

**Responsibility**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with professionalism. - Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals. **Requirement**: - Share a positive...

Responsibility: Deliver excellent facetoface customer service. Ability to communicate effectively with customers and colleagues. Provide excellent frontline service with professionalism. Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals.Requirement: Share a positive attitude with fellow...

responsible for managing the technical division of a company, guiding technical projects and allocating resources. DOM Engineering Sdn Bhd has provided multi-discipline engineering services to industrial clients since 2020. Our company fosters an innovative problem-solving environment that presents fast and flexible responses to client needs. The highly...

Customer Services Officer Role:To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. Ensure all exchange and delivery pick up is updated accordingly without missed. Ensure odometer from physical unit is...

Responsibilities: -Receiving and attending customers by providing a high standard of customer service. -Identifying and responding to customer’s need. -To advise and follow up with customer on technical / delivery / pricing or any additional charges issues. -To prepare quotation and job sheet accordingly. -To investigate into customers’ complaints and...

Communicate the Arc Technologies’ software services to prospective customers. - Frequent customer interactions, while providing consulting services on solutions and digital transformation strategies, and creating and delivering presentations/demos tailored to both technical experts and non-technical stakeholders. - Build in-depth knowledge of clients’...

Responsibilities:Receiving and attending customers by providing a high standard of customer service.Identifying and responding to customer's need.To advise and follow up with customer on technical / delivery / pricing or any additional charges issues.To prepare quotation and job sheet accordingly.To investigate into customers' complaints and rectify the...

Attend to inbound calls in a contact centre environment. Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction. Able to resolve customer queries and issues with an aim to provide a first call resolution. A good listener with an ability to establish a good report with the...

**Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...

**Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...

**Company Description** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our...

SPM / STPM / Diploma / Degree in any courses. - At least one year of working experience in customer service. - Must be willing to work on shift, weekend and Public Holidays. - Must be computer literate. - Good command in English and BM. - Fast learner with good communication skills. - Have own transportation. **Salary**: RM1,600.00 - RM1,900.00 per...