Customer Service Assistant

6 months ago


Kuching, Malaysia Tun Jugah Management Corporation Full time

**Duties and Responsibilities**:

- Handle incoming queries on phone calls.
- Responsible for providing high standards of customer service to visitors
- Deal Directly with customers either by telephone or electronically
- Respond promptly to customers inquiries
- Helpdesk support - record operational issues, maintain log on helpdesk queries
- Attending customers general inquiries, complaints, comments, feedback and other raising issues related to the company’s tenants or products.
- Fully responsible in keeping a good record and coordinating front counter services to be offered to customers or distributor.
- Perform ad-hoc assignment as and when required.

**Job Summary**:

- Company:
- Tun Jugah Management Corporation- Location:
- Kuching- Career Level:
- At least 1 year of working experience in the related field- Education:
- Minimum SPM or equivalent.- Job Type:
- Full time



  • Kuching, Malaysia Apartments Imperial Suites Full time

    SPM / STPM / Diploma / Degree in any courses. - At least one year of working experience in customer service. - Must be willing to work on shift, weekend and Public Holidays. - Must be computer literate. - Good command in English and BM. - Fast learner with good communication skills. - Have own transportation. **Salary**: From RM1,600.00 per...


  • Kuching, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **Customer Service Executive in Kuala Lumpur and Johor Bahru (Open for East Malaysians)** - **Embark on your Customer Service career with renowned international company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - International BPO company. - Full-training provided (1...


  • Kuching, Malaysia The Staycation (S) Sdn Bhd Full time

    As a Customer Service Representative at [Your Homestay Business Name], you will be the first point of contact for our guests, providing them with exceptional service and assistance throughout their stay. Your primary responsibilities will include: - Greeting guests upon arrival and ensuring a smooth check-in process. - Providing detailed information about...


  • Kuching, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **Customer Service Executive** **(Mandarin Speaker) in Kuala Lumpur and Johor Bahru (Open for East Malaysians)** - **Embark on your Customer Service career with renowned international company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - Multinational BPO company -...

  • Customer Service

    7 months ago


    Kuching, Malaysia Agensi Perkerjaan BGC Group (Malaysia) Sdn Bhd Full time

    To do front counter cashier and posting daily cheque. - To attend customer enquiries and answering the incoming calls in courteous manner. - Handle and record the incoming and outgoing couriers in the office. - To assist purchasing department as and when is required. - To perform any ad-hoc tasks assigned by the superior/Manager. **Job Requirement** -...


  • Kuching, Malaysia SOCOE SDN BHD Full time

    Position: Customer Service and Communication Executive - Handle customer issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Provide accurate, valid, and complete information by using the right methods/tools - Identify and assess customer’s need to achieve satisfaction - Build sustainable...

  • Customer Service

    6 months ago


    Kuching, Malaysia Luco Apartments Full time

    SPM / STPM / Diploma / Degree in any courses. - At least one year of working experience in customer service. - Must be willing to work on shift, weekend and Public Holidays. - Must be computer literate. - Good command in English and BM. - Fast learner with good communication skills. - Have own transportation. **Salary**: RM1,600.00 - RM1,900.00 per...


  • Kuching, Malaysia Emart Full time

    **Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...


  • Kuching, Malaysia Eureka Pavilion Sdn Bhd Full time

    Handle cash, credit/debit cards, and other forms of payment with precision - Answer customer questions and provide assistance in locating products or services - Maintain a clean and organized checkout area, including wiping down counters and organizing merchandise. - Promoting special offers to customers - Maintaining clean cashier area - Assist other...


  • Kuching, Malaysia Mayflower Car Rental Sdn Bhd Full time

    **Customer Services Officer Role**: To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. - Ensure all exchange and delivery pick up is updated accordingly without missed. - Ensure odometer from physical...


  • Kuching, Malaysia COOSERV COMMERCE SDN BHD Full time

    **JOB DESCRIPTIONS**: - Memorize all prices, product packages and services. - Assist customers in providing recommendations for appropriate products. - Manage sales and inquiries via WhatsApp / Social Media - Update customers on marketing campaigns and product promotions - Support on payment collection - Promote and secure orders for a range of products to...


  • Kuching, Malaysia Myeg Services Berhad Full time

    Job Description: - Provide product information, answering questions, and responding to customer enquiries. - Meet sales targets and achieve monthly sales quota - Maintaining a positive, empathetic, and professional attitude toward customers at all times Requirements: - Minimum SPM and above - Good customer service knowledge - Able to communicate fluently...


  • Kuching, Malaysia SEMS Services Sdn Bhd Full time

    **Responsibility**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with professionalism. - Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals. **Requirement**: - Share a positive...


  • Kuching, Malaysia SEMS Services Sdn Bhd Full time

    **Responsibility**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with professionalism. - Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals. **Requirement**: - Share a positive...


  • Kuching, Malaysia TANAHMAS TRAVEL AND TRADING SDN BHD Full time

    1. Customer Service. 2. Reservation for hotel and ticket. 3. Follow up on client request. 4. Data entry and invoicing **Benefits**: - Cell phone reimbursement - Opportunities for promotion - Professional development Schedule: - Monday to Friday - On call - Weekend jobs Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: -...


  • Kuching, Malaysia Homestay business Full time

    1. You must have at least 2.0 years of experience in customer service related fields 2. You must have at least 2.0 years of experience managing at least 5 staff under you. 3. You must be able to delegate tasks efficiently and make sure they are completed in the fastest and best way possible. 4. You must possess a "can-do" attitude. 5. You must have own...


  • Kuching, Malaysia PT. Teknologi Perdana Indonesia Full time

    We are one of the leading players in the fast-growing online service industry. Our mission is to provide convenient, reliable, and safe transportation & delivery solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people receive service in Malaysia. **Our team is constantly expanding, so our...


  • Kuching, Malaysia Elken Service Sdn Bhd Full time

    **Responsibilities**: - To ensure team / branch performance meets or exceed set target. - To ensure daily job quota is set and allocation to technicians on time. - To support and/or ensure ad-hoc cases are attended - To ensure timely crediting of Branch's daily collections. - To assist technicians and CRA in handling customer enquiries and complaints. - To...

  • Customer Service Admin

    6 months ago


    Kuching, Malaysia Homestay business Full time

    1. Must have at least 1.5 years of experience in customer service related fields 2. Must have own car as transportation which is reliable and does not break down often. 3. Must be able to work on Fridays, Saturdays, Sundays, Public Holiday. 4. Must be able to handle immense pressure (You must not breaking down or give up during peak periods or when...

  • Service Crew

    7 months ago


    Kuching, Malaysia GSM DEPARTMENT STORE SDN BHD Full time

    **Job Scope**: - Provide good customer service - To attend to customer enquiries and provide directions to designated consignment counters - Greeting and interacting with customers to provide them a good shopping experience. - To support in other related duties and job assignments within the department store consignment counters from time to time and as and...