Customer Service and Reservation

**Job Number** 23144388 **Job Category** Reservations **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides...

**Job Number** 23147871 **Job Category** Reservations **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

**Job Number** 24068686 **Job Category** Reservations **Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

**Job Number** 23152430 **Job Category** Reservations **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture...

As a Customer Service Representative at [Your Homestay Business Name], you will be the first point of contact for our guests, providing them with exceptional service and assistance throughout their stay. Your primary responsibilities will include: - Greeting guests upon arrival and ensuring a smooth check-in process. - Providing detailed information about...

**KEY ACCOUNTABILITIES** - Ticketing & Reservation Clerk attention to detail and dedication to providing the best travel assistant will contribute to the overall satisfaction of clients._ 1. Reservation Assistance: Assist clients with booking flights, accommodations, and other travel services, ensuring that reservations are accurate and meet client...

Hotel concierges provide information to customers, assist guests with various tasks such as making restaurant reservations, recommending entertainment highlights, booking transportation (limousines, airplanes, boats, etc.) and other services, procurement of tickets to special events, and assisting with various travel arrangements and tours of local...

SPM / STPM / Diploma / Degree in any courses. - At least one year of working experience in customer service. - Must be willing to work on shift, weekend and Public Holidays. - Must be computer literate. - Good command in English and BM. - Fast learner with good communication skills. - Have own transportation. **Salary**: RM1,600.00 - RM1,900.00 per...

**Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...

**Customer Services Officer Role**: To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. - Ensure all exchange and delivery pick up is updated accordingly without missed. - Ensure odometer from physical...

**Duties and Responsibilities**: - Handle incoming queries on phone calls. - Responsible for providing high standards of customer service to visitors - Deal Directly with customers either by telephone or electronically - Respond promptly to customers inquiries - Helpdesk support - record operational issues, maintain log on helpdesk queries - Attending...

Job Description: - Provide product information, answering questions, and responding to customer enquiries. - Meet sales targets and achieve monthly sales quota - Maintaining a positive, empathetic, and professional attitude toward customers at all times Requirements: - Minimum SPM and above - Good customer service knowledge - Able to communicate fluently...

To do front counter cashier and posting daily cheque. - To attend customer enquiries and answering the incoming calls in courteous manner. - Handle and record the incoming and outgoing couriers in the office. - To assist purchasing department as and when is required. - To perform any ad-hoc tasks assigned by the superior/Manager. **Job Requirement** -...

**Customer Service Executive in Kuala Lumpur and Johor Bahru (Open for East Malaysians)** - **Embark on your Customer Service career with renowned international company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - International BPO company. - Full-training provided (1...

**Customer Service Executive** **(Mandarin Speaker) in Kuala Lumpur and Johor Bahru (Open for East Malaysians)** - **Embark on your Customer Service career with renowned international company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - Multinational BPO company -...

1. You must have at least 2.0 years of experience in customer service related fields 2. You must have at least 2.0 years of experience managing at least 5 staff under you. 3. You must be able to delegate tasks efficiently and make sure they are completed in the fastest and best way possible. 4. You must possess a "can-do" attitude. 5. You must have own...

We are one of the leading players in the fast-growing online service industry. Our mission is to provide convenient, reliable, and safe transportation & delivery solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people receive service in Malaysia. **Our team is constantly expanding, so our...

SPM / STPM / Diploma / Degree in any courses. - At least one year of working experience in customer service. - Must be willing to work on shift, weekend and Public Holidays. - Must be computer literate. - Good command in English and BM. - Fast learner with good communication skills. - Have own transportation. **Salary**: From RM1,600.00 per...

Position: Customer Service and Communication Executive - Handle customer issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Provide accurate, valid, and complete information by using the right methods/tools - Identify and assess customer’s need to achieve satisfaction - Build sustainable...

1. Must have at least 1.5 years of experience in customer service related fields 2. Must have own car as transportation which is reliable and does not break down often. 3. Must be able to work on Fridays, Saturdays, Sundays, Public Holiday. 4. Must be able to handle immense pressure (You must not breaking down or give up during peak periods or when...