Customer Service Manager

Responsible: - Establish and lead support teams, providing mentorship, guidance, and technical expertise. - Oversee all aspects of hotline support, web support, and front-facing customer support operations. - Collaborate with cross-functional teams, including Engineering and Product Management, to ensure timely resolution of customer issues. - Develop and...

1. You must have at least 2.0 years of experience in customer service related fieldsYou must have at least 2.0 years of experience managing at least 5 staff under you.You must be able to delegate tasks efficiently and make sure they are completed in the fastest and best way possible.You must possess a "can-do" attitude.You must have own car as transportation...

This is a full-time on-site role located in Kuching for a Managerial position. The Manager will be responsible for managing occupants of the building and public relations activities. The Manager will also manage a team to ensure effective and efficient building & facilities management is carried out **Qualifications** Strong interpersonal and communication...

This is a full-time on-site role located in Kuching for a Managerial position. The Manager will be responsible for managing occupants of the building and public relations activities. The Manager will also manage a team to ensure effective and efficient building & facilities management is carried outQualificationsStrong interpersonal and communication...

Responsibilities: To achieve the monthly and yearly sales target as assigned by the management. To execute marketing activities as directed by CSU Unit Head/ management. To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies.Job Requirement: Bachelor's Degree in Business...

**Responsibilities**: - To achieve the monthly and yearly sales target as assigned by the management. - To execute marketing activities as directed by CSU Unit Head/ management. - To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. **Job Requirement**: - Bachelor's Degree in...

Job Description - To manage daily workshop operations and service centre activities to ensure efficient workflow - Ensure the service department meets all customer satisfaction and set profitability targets - To be able to handle customers' complaints immediately and effectively. - To ensure operational workflow are on track and is going on according to...

**Duties and Responsibilities**: - Handle incoming queries on phone calls. - Responsible for providing high standards of customer service to visitors - Deal Directly with customers either by telephone or electronically - Respond promptly to customers inquiries - Helpdesk support - record operational issues, maintain log on helpdesk queries - Attending...

Job Description To manage daily workshop operations and service centre activities to ensure efficient workflowEnsure the service department meets all customer satisfaction and set profitability targetsTo be able to handle customers' complaints immediately and effectively.To ensure operational workflow are on track and is going on according to company's...

**Responsibilities** - Managing a retail store, motivating and developing a sales team to increase sales and ensure efficiency. - Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements. - Maintains the stability and reputation of the store by complying with legal...

To do front counter cashier and posting daily cheque. - To attend customer enquiries and answering the incoming calls in courteous manner. - Handle and record the incoming and outgoing couriers in the office. - To assist purchasing department as and when is required. - To perform any ad-hoc tasks assigned by the superior/Manager. **Job Requirement** -...

**Responsibilities** - Managing a retail store, motivating and developing a sales team to increase sales and ensure efficiency. - Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements. - Maintains the stability and reputation of the store by complying with legal...

To do front counter cashier and posting daily cheque. To attend customer enquiries and answering the incoming calls in courteous manner. Handle and record the incoming and outgoing couriers in the office. To assist purchasing department as and when is required. To perform any adhoc tasks assigned by the superior/Manager.Job Requirement Minimum SPM/Diploma...

Duties and Responsibilities: Handle incoming queries on phone calls. Responsible for providing high standards of customer service to visitors Deal Directly with customers either by telephone or electronically Respond promptly to customers inquiries Helpdesk support record operational issues, maintain log on helpdesk queries Attending customers general...

**Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...

**Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...

Attend to inbound calls in a contact centre environment. Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction. Able to resolve customer queries and issues with an aim to provide a first call resolution. A good listener with an ability to establish a good report with the...

SPM / STPM / Diploma / Degree in any courses. - At least one year of working experience in customer service. - Must be willing to work on shift, weekend and Public Holidays. - Must be computer literate. - Good command in English and BM. - Fast learner with good communication skills. - Have own transportation. **Salary**: RM1,600.00 - RM1,900.00 per...

**Customer Services Officer Role**: To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. - Ensure all exchange and delivery pick up is updated accordingly without missed. - Ensure odometer from physical...

Position: Customer Service and Communication Executive - Handle customer issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Provide accurate, valid, and complete information by using the right methods/tools - Identify and assess customer’s need to achieve satisfaction - Build sustainable...