Customer Service Manager

This is a full-time on-site role located in Kuching for a Managerial position. The Manager will be responsible for managing occupants of the building and public relations activities. The Manager will also manage a team to ensure effective and efficient building & facilities management is carried out **Qualifications** Strong interpersonal and communication...

**Duties and Responsibilities**: - Handle incoming queries on phone calls. - Responsible for providing high standards of customer service to visitors - Deal Directly with customers either by telephone or electronically - Respond promptly to customers inquiries - Helpdesk support - record operational issues, maintain log on helpdesk queries - Attending...

To do front counter cashier and posting daily cheque. - To attend customer enquiries and answering the incoming calls in courteous manner. - Handle and record the incoming and outgoing couriers in the office. - To assist purchasing department as and when is required. - To perform any ad-hoc tasks assigned by the superior/Manager. **Job Requirement** -...

**Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...

SPM / STPM / Diploma / Degree in any courses. - At least one year of working experience in customer service. - Must be willing to work on shift, weekend and Public Holidays. - Must be computer literate. - Good command in English and BM. - Fast learner with good communication skills. - Have own transportation. **Salary**: RM1,600.00 - RM1,900.00 per...

**Customer Services Officer Role**: To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. - Ensure all exchange and delivery pick up is updated accordingly without missed. - Ensure odometer from physical...

Position: Customer Service and Communication Executive - Handle customer issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Provide accurate, valid, and complete information by using the right methods/tools - Identify and assess customer’s need to achieve satisfaction - Build sustainable...

Job Description: - Provide product information, answering questions, and responding to customer enquiries. - Meet sales targets and achieve monthly sales quota - Maintaining a positive, empathetic, and professional attitude toward customers at all times Requirements: - Minimum SPM and above - Good customer service knowledge - Able to communicate fluently...

**Customer Service Executive in Kuala Lumpur and Johor Bahru (Open for East Malaysians)** - **Embark on your Customer Service career with renowned international company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - International BPO company. - Full-training provided (1...

**Customer Service Executive** **(Mandarin Speaker) in Kuala Lumpur and Johor Bahru (Open for East Malaysians)** - **Embark on your Customer Service career with renowned international company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - Multinational BPO company -...

As a Customer Service Representative at [Your Homestay Business Name], you will be the first point of contact for our guests, providing them with exceptional service and assistance throughout their stay. Your primary responsibilities will include: - Greeting guests upon arrival and ensuring a smooth check-in process. - Providing detailed information about...

1. Customer Service. 2. Reservation for hotel and ticket. 3. Follow up on client request. 4. Data entry and invoicing **Benefits**: - Cell phone reimbursement - Opportunities for promotion - Professional development Schedule: - Monday to Friday - On call - Weekend jobs Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: -...

**LOOKING FOR A MALE CUSTOMER SERVICE REPRESENTATIVE** **Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. DESCRIBE UR COMPANY SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

**Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and set up...

We are one of the leading players in the fast-growing online service industry. Our mission is to provide convenient, reliable, and safe transportation & delivery solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people receive service in Malaysia. **Our team is constantly expanding, so our...

**Responsibilities**: - Responsible for liaison with product operation colleagues to ensure that customer’s requirements are met with providing shipment update and document readiness on time - Provide support to internal and external customers to achieve optimum workflow efficiency for the department and Company. - Maintain accountability and accuracy for...

**Job Number** 23154253 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the successful functioning of the department. Major responsibility...

**JOB DESCRIPTIONS**: - Memorize all prices, product packages and services. - Assist customers in providing recommendations for appropriate products. - Manage sales and inquiries via WhatsApp / Social Media - Update customers on marketing campaigns and product promotions - Support on payment collection - Promote and secure orders for a range of products to...

SPM / STPM / Diploma / Degree in any courses. - At least one year of working experience in customer service. - Must be willing to work on shift, weekend and Public Holidays. - Must be computer literate. - Good command in English and BM. - Fast learner with good communication skills. - Have own transportation. **Salary**: From RM1,600.00 per...