Server

2 weeks ago


Subang Jaya, Malaysia Thai Essential Holding Sdn Bhd Full time

Job Summary:
As a Restaurant Server at Thai Essential Group, you will play a vital role in ensuring an exceptional dining experience for our guests. You will be responsible for providing courteous and efficient service, taking orders accurately, delivering food and beverages promptly, and maintaining cleanliness and organization in the dining area. Your friendly demeanor, attention to detail, and ability to anticipate guests' needs will contribute to the overall success of our restaurant.

Key Responsibilities:
1. Greet guests warmly upon arrival and escort them to their tables.

2. Present menus and answer questions about menu items, specials, and restaurant promotions.

3. Take accurate food and beverage orders from guests and enter them into the StoreHub system.

4. Relay orders to the kitchen and bar staff promptly and ensure timely delivery of food and drinks to tables.

5. Check on guests throughout their meal to ensure satisfaction and promptly address any issues or concerns.

6. Prepare and serve beverages in accordance with established recipes and procedures.

7. Clear tables and ensure proper disposal of used dishes, utensils, and glassware.

8. Maintain cleanliness and organization in the dining area, including wiping down tables, chairs, and countertops, and ensuring adequate supplies of condiments and other dining essentials.

9. Collaborate with kitchen and bar staff to ensure smooth and efficient operations during peak dining hours.

10. Adhere to all food safety and sanitation guidelines and regulations to ensure a safe dining environment for guests and staff.

11. Upsell menu items and promote restaurant specials to increase revenue and enhance the guest experience.

12. Handle guest payments accurately and efficiently, process credit card transactions, and reconcile cash receipts at the end of each shift.

13. Attend staff meetings and training sessions as required to stay informed about menu changes, specials, and restaurant policies.

Qualifications:

- Previous experience as a server or in a customer service role preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Knowledge of food and beverage service techniques and etiquette.
- Basic math skills for handling payments and calculating bills.
- Availability to work evenings, weekends, and holidays as required.
- Food Handler's Certificate or willingness to obtain one.

**Job Types**: Full-time, Permanent, Fresh graduate, Student job

Pay: RM1,500.00 - RM2,500.00 per month

**Experience**:

- Server: 1 year (preferred)

**Language**:

- Malay (preferred)
- English (preferred)


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