Customer Service Assistant

**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Summary of Essential Job Functions**: - Attend customers’ enquiries both walk-in and phone calls. - Resolve customer enquiries on product or service related matters. - Gather customer feedback and report to management. - Arrange, schedule and follow up customer’s service booking schedule. - Assist data entry for sales order and to update delivery...

As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

Keeping records of customer interactions, transactions, comments, and complaints. - Responding promptly to walk-in customer inquiries. - Assist in installing the RFID device in the customer's vehicle. - Ensure customer satisfaction and provide professional customer support. - Maintaining a positive, empathetic, and professional attitude toward customers...

ResponsibilityDeliver fair outcome to our customers and ensure the quality of service in place.Actively share customer feedback with internal departments to improve the customer experience.Actively respond to the feedback received from social media.Work with internal teams to ensure the pre & post service for all products are in place.RequirementsWith 1+...

**Responsibilities**: - Assist in all purchase orders and deliveries/shipments inquiries/concerns - Assist in processing and management of customers’ orders with timely deliveries and shipments arrangement - Assist to ensure completion in the most optimum manner - Assist to review and support/prepare all shipping documents - Assist to perform Goods...

**Responsibilities**: - Assist in all purchase orders and deliveries/shipments inquiries/concerns - Assist in processing and management of customers’ orders with timely deliveries and shipments arrangement - Assist to ensure completion in the most optimum manner - Assist to review and support/prepare all shipping documents - Assist to perform Goods...

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

Job Responsibilities: - Conduct telesales to new and existing customers to promote services and secure new business - Achieve monthly team sales target - Build strong client relationships with customers - Follow up and handle customer enquiries - Make customers understand on services that we are providing - Provide customer service support to customers -...

Job Responsibilities: - Conduct telesales to new and existing customers to promote services and secure new business - Achieve monthly team sales target - Build strong client relationships with customers - Follow up and handle customer enquiries - Make customers understand on services that we are providing - Provide customer service support to customers -...

**Responsibilities**: - Job Responsibilities: - Conduct telesales to new and existing customers to promote services and secure new business - Achieve monthly team sales target - Build strong client relationships with customers - Follow up and handle customer enquiries - Make customers understand on services that we are providing - Provide customer service...

Job Scope: - Provide outstanding customer service to improve customer satisfaction and relationship - Prepare Sales order (cash) and Delivery order (DO) - Monitor and arrangement of logistic matter for product order delivery time to ensure on-time delivery to customers - Handle incoming phone calls related to; return material requests, product sample and...

**Job Scope**: 1. Provide outstanding customer service to improve customer satisfaction and relationship 2. Prepare Sales order (cash) and Delivery order (DO) 3. Monitor and arrangement of logistic matter for product order delivery time to ensure on-time delivery to customers 4. Handle incoming phone calls related to; return material requests, product sample...

Duties & Responsibilities: - Handle a large volume of incoming customer service calls. Contact a large number of customers daily. Produce sales leads from the inquiries received. Quickly detect & analyse each customer’s needs in order to assist them. Grow long-term relationships with customer based on trust. Offer accurate & appropriate advice each...

**Key Responsibilities**: 2. Check and update with the packaging department and get back to the customer once the order processing time exceed. 3. Follow up with the packaging department and get back to the customer if there is any packaging error that occurred in a timely manner. 4. Check and follow up with courier service and get back to the customer if...

Excellent phone etiquette and communication skills in English and Bahasa Malaysia (Added advantage with Chinese or other languages). Highly motivated team player, willing to learn attitude and customer service-oriented individuals. Applicants must be willing to work in Seelong and Pasir Gudang. Syabas Auto Service Sdn Bhd (Company Registration No. 479563-V)...

**Responsibilities**: - Assist customers with product/service information, pricing, and appointment - Resolve customer complaints and issues efficiently and effectively - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure excellent customer service delivery - Identify and escalate priority...