Customer Service Relation

7 months ago


Johor Bahru, Malaysia JTC CONCEPT SDN BHD Full time

**Responsibilities**:

- Assist customers with product/service information, pricing, and appointment
- Resolve customer complaints and issues efficiently and effectively
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure excellent customer service delivery
- Identify and escalate priority issues to the appropriate channels

**Job Types**: Full-time, Permanent

Pay: RM1,900.00 - RM2,300.00 per month

Schedule:

- Monday to Friday
- Weekend jobs

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Service Relation: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)



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