Customer Relations Officer

Company descriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of...

**Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...

As a Dental Customer Relations professional, your primary role is to ensure excellent customer service and patient satisfaction within a dental practice. Your responsibilities may include a range of tasks related to managing patient interactions, administrative duties, and maintaining a positive and welcoming environment; - Appointment Scheduling - Patient...

**Job description** - Provide mall information about products and services such as car park, retail location, shopping promotion etc. - Attend to shoppers' queries, feedback and complaints. - To manage incoming calls to ensure customer's queries and referral of services are answered promptly and professionally. - Ensure all lost and found cases reported and...

**ROLE AND RESPONSIBILITIES** - Analyze customer inquiries and customer behavior. - To provide first call resolution in an effective and timely manner. - To provide a high level of customer service experience when attending to customer’s request, inquires and complaints within the turnaround time. - To perform investigation as well as define the root cause...

Received customer PO and return acknowledge the receiving of purchase order to customer.Analyse purchase order (selling price, revision, quantity, incoterm term, delivery date, payment terms and currency) by meeting Navision standard prior entering to system.Discuss with planner the feasibility of the delivery date requested by customer otherwise counter...

Replying enquiries / attend any enquiries from potential customers - Assist in closing sales - Create and maintain positive customer relationships to build a good image on our business - Provide daily report of sales to superior - Perform up-selling and cross-selling of products to customers - Strong sense of commitment and dedication with a sense of urgency...

JVCKENWOOD Electronics Malaysia Sdn. Bhd. (JKEM) Location: 8,Jalan Padu,Kawasan Perindustrian Tampoi,80350,J.B.Johor,Malaysia. Establishment: 19 Nov 1990 Start of Production 20 Feb 1991 Personnel 720 employee Certification: ISO 9001:2015 ISO 14001:2015 OUR VISION Creating excitement and peace of mind for the people of the people of the world. Our philosophy:...

**Role**:Manager -Customer Service **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Customer Management BPO Voice Process Customer oriented BPO Skills BPO Call center good communication skills...

Job Description Personalise and engage customers effectively to drive customer satisfaction Assist customer on enquiries and issues efficiently to mitigate detractors Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time Requirement Fluent English with excellent communication skills, both written and...

Job Overview: A Security Officer is responsible for ensuring the safety and security of an organization's premises, assets, and personnel. They play a crucial role in preventing unauthorized access, theft, vandalism, and other security breaches. Security Officers may work in a variety of settings, including corporate offices, retail stores, residential...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:Other **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Bahasa english Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa english - **Position: Customer Service Executive** **Qualification**: Completed with SPM, UEC, ICGSE...

**CUSTOMER SERVICE OFFICER** JOHOR BAHRU SERVICE CENTRE AUTOPASS COLLECTION CENTRE **JOB SCOPE** - ASSIST MOTORIST IN CARD COLLECTION/ACTIVATION AND RECORD ALL THE NECESSARY DETAILS BEFORE ISSUING THE CARD - ASSIST MOTORIST IN VEP APPLICATION(ONLINE APPLICATION) - HANDLING QUE MANAGEMENT SYSTEM(QMS) SYSTEM **SKILLS** - CROWD MANAGEMENT - LEARN TO BE A...

The trucking officer is to assist in daily operation of transport service as requested by customer. - Responsible for the logistics operation job, support logistics arrangements, liaise with drivers or contractors on shipments and customs related issues and maintain proper documentations. - The trucking officer must work closely with operation team in...

DUTIES & RESPONSIBILITIES -Develop, implement and update environment, health & safety policies, procedures and practices. -To be a key person for the factory environment, safety and health practices. -To make sure the environment, safety and health policies are carry out effectively in the factory. -Dealing with the authority officer for the renewal...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Mandarin Customer Service Agent Mandarin or Cantonese Voice Support Proficient in the Mandarin language - Customer Service Executive - Startek, Johor, Malaysia/Startek KL Local...

**Responsibilities**: - Responsible of all related daily counter works (interview customer, update info, collection payment, etc). - Prepare and maintain document ,records files - Issue receipt and invoice - Received customers feedback and incoming calls - Responsibility for indoor sales operation, product promotion sales and customer service, sales...

DUTIES & RESPONSIBILITIES - Develop, implement and update environment, health & safety policies, procedures and practices. - To be a key person for the factory environment, safety and health practices. - To make sure the environment, safety and health policies are carry out effectively in the factory. - Dealing with the authority officer for the renewal...

Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers. - Verifies merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies. - Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions. - Benchmark freight rates. - Negotiate...