Customer Relations Officer

**Company Description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit...

**Responsibilities**: - FOLLOW UP PELANGGAN BARU DAN LAMA - ENGAGED BUILD RELATIONSHIP MELALUI CALL/WHATSAPP - KENALPASTI BIODATA BACKGROUND PROFILE PELANGGAN - MANAGE DATABASE PELANGGAN - MENGUMPUL TESTIMONI DARI PELANGGAN **Benefits**: - EPF - SOCSO - Annual Leave

1. Planning and managing public relations projects, such as campaigns, events, and press conferences. 2. Writing and disseminating press releases, public statements, newsletters, and stockholder reports, and responding to inquiries from the media. 3. Building media connections and establishing relationships with consumer communities. 4. Promoting a...

**Responsibilities**: - Assist customers with product/service information, pricing, and appointment - Resolve customer complaints and issues efficiently and effectively - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure excellent customer service delivery - Identify and escalate priority...

**Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...

Job Overview:The Public Relations Officer will play a crucial role in promoting the company's brand and reputation through various marketing channels. Key responsibilities include developing concept proposals, marketing materials, and budgets, as well as fostering tenant relationships and cross-promotions.Main Responsibilities:Plan and execute marketing...

Job description - Min Diploma in Business Management or related - Preferably with at least 1 year working experience in customer service role - Good command of Bahasa Malaysia and English (oral and written) - Conversant in other local dialects preferred and would be added advantage - Computer literate (Microsoft office) - Good interpersonal and communication...

**JOB DESCRIPTION** 1. Handle full set of shipping documents for import & export operation. 2. Verifies and maintains records of incoming and outgoing goods in a warehouse. 3. Ensure all documents properly file. 4. Coordinate with forwarder on shipment documents accurately. 5. Work closely with shipping agencies for all Customs related issues. 7....

**Job Summary**We are seeking an experienced Key Account Manager to join our team at Agensi Pekerjaan Minde Group Sdn Bhd. As a Key Account Manager, you will be responsible for developing and implementing customer strategies, evaluating and coordinating new and change requests, and preparing and finalizing proposals and customer...

**Customer Service Officer (BBU JB)** - Respond to customer inquiries, handle and resolve complaints - Deal directly with the customers **Requirements**: - Diploma/Bachelor Degree in any field - Required language: Bahasa Malaysia, Mandarin & English - Junior/fresh grads will be considered **Job Types**: Full-time, Permanent **Salary**: RM2,500.00 -...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Order management. - Liaise with drivers/ forwarders/ operations. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in...

Customer Service Officer - Paradigm Mall Johor Bahru5 days ago Be among the first 25 applicantsDirect message the job poster from WCT Hartanah Jaya Sdn Bhd (Paradigm Mall Johor Bahru)Responsibilities:Answer and direct telephone calls professionally.Provide accurate information and directions to tenants and shoppers.Manage lost and found services, including...

**Job Summary**: We are seeking a highly motivated and customer-oriented individual to join our team as a **Customer Happiness Officer**. In this role, you will be responsible for engaging with our existing customers, ensuring their satisfaction, and promoting our exclusive member programs. Your primary focus will be to provide exceptional customer service,...

**Guest Relations Officer** Working days: 6 days work week ( off day on Monday ) Working hours: 3-weekly rotating shifts ( 6:45am - 2:45pm / 11:45am - 7:45pm / 2:30pm - 10:30pm ) Location: Rhu Cross ( Nearby Tanjong Rhu MRT ) **( Transport pick-up is provided to / from Aljunied and Stadium MRT)** **Responsibilities**: - Carry out front counter duties such...

**Responsibilities**: - Communicate and liaise with customers in handling inquiries, order processing, shipment of products. - Ensure customers' information requests, complaints and suggestions are handled promptly and professionally. - Build customer relationship through effective communication and reliable service. - Working closely with related...

**Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and set up...

Position**:Call Center Customer Service** **Officer** Working Location**:Johor Bahru** Type**:Rotational Shift** Contract**:6-month (Extend after confirmation)** **Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer...

Job Description * - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle...

promote products to the customers. - gather requirements and submit quotation to the customer - key in orders and work closely with customers on their deliveries - request quotation from suppliers. - Communicate in Thai or Vietnamese language will be preferred. **Job Types**: Full-time, Permanent **Salary**: RM2,500.00 - RM3,000.00 per...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...