Customer Happiness Officer

**Job Summary**: We are seeking a highly motivated and customer-oriented individual to join our team as a **Customer Happiness Cum Telemarketer.** In this role, you will be responsible in making outbound calls to existing customers with the goal of repeating selling products or services and engaging with them in providing exceptional customer service,...

**Responsibilities**: - Handling inbound calls regarding general & complicated issues from customers/merchants. - Handling outbound or follow-up calls to customer/merchants whenever required. - Review assigned cases and reply promptly to customers within targeted timeline by giving proper suggestions in order to help customers/merchants. - Managing ad-hoc...

**Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...

**Customer Service Officer (BBU JB)** - Respond to customer inquiries, handle and resolve complaints - Deal directly with the customers **Requirements**: - Diploma/Bachelor Degree in any field - Required language: Bahasa Malaysia, Mandarin & English - Junior/fresh grads will be considered **Job Types**: Full-time, Permanent **Salary**: RM2,500.00 -...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Order management. - Liaise with drivers/ forwarders/ operations. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in...

Job description - Min Diploma in Business Management or related - Preferably with at least 1 year working experience in customer service role - Good command of Bahasa Malaysia and English (oral and written) - Conversant in other local dialects preferred and would be added advantage - Computer literate (Microsoft office) - Good interpersonal and communication...

**JOB DESCRIPTION** 1. Handle full set of shipping documents for import & export operation. 2. Verifies and maintains records of incoming and outgoing goods in a warehouse. 3. Ensure all documents properly file. 4. Coordinate with forwarder on shipment documents accurately. 5. Work closely with shipping agencies for all Customs related issues. 7....

Customer Service Officer - Paradigm Mall Johor Bahru5 days ago Be among the first 25 applicantsDirect message the job poster from WCT Hartanah Jaya Sdn Bhd (Paradigm Mall Johor Bahru)Responsibilities:Answer and direct telephone calls professionally.Provide accurate information and directions to tenants and shoppers.Manage lost and found services, including...

**Company Description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit...

Maintain proper records of employee attendance and leaves - Assist HR Manager in policy formulation, hiring and salary administration - Ensure smooth communication with employees and timely resolution to their queries AM PM Pharmacy prides on friendly and informative customer services as well as conducive environment that meet customer’s needs. This is...

**Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and set up...

Position**:Call Center Customer Service** **Officer** Working Location**:Johor Bahru** Type**:Rotational Shift** Contract**:6-month (Extend after confirmation)** **Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer...

Job Description - Assist Pharmacist in providing medical counselling to customers based on their medical conditions - Assist Pharmacist in performing health screenings including customer's blood pressure and blood sugar level. - Assist Pharmacist in providing relevant health advice according to individual needs to encourage success in achieving health...

promote products to the customers. - gather requirements and submit quotation to the customer - key in orders and work closely with customers on their deliveries - request quotation from suppliers. - Communicate in Thai or Vietnamese language will be preferred. **Job Types**: Full-time, Permanent **Salary**: RM2,500.00 - RM3,000.00 per...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place - Actively share customer feedback to internal departments to improve the customer experience - Actively respond to the feedback received from the social medias - Work with internal teams to ensure the pre & post service for all products are in...

**Company Description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit...

**Urgent Hiring!- Admin** Are you a detail-oriented professional with a passion for keeping things organized and running smoothly? We are urgently seeking an Administrative Assistant with E-commerce Executive skills to join our dynamic team. Whether you're an experienced professional or just starting your career, we want you to be a part of our growing...

Receive customers' booking orders for import & export. - Monitor closely on the collection & delivery of the containers. - Liaise with shipping liners on container status & payment. - Liaise with internal partners on import & export documentation and custom clearance. - To complete job files in a timely manner. - To follow up on outstanding payments from...

Dealing with customers for shipment arrangement - Dealing with vendors for booking, arrangement **Job Types**: Full-time, Permanent **Salary**: RM1,600.00 - RM2,000.00 per month Schedule: - Day shift **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year (preferred) **Language**: - Mandarin (preferred) - Bahasa...