Customer Happiness Officer

**Job Summary**: We are seeking a highly motivated and customer-oriented individual to join our team as a **Customer Happiness Cum Telemarketer.** In this role, you will be responsible in making outbound calls to existing customers with the goal of repeating selling products or services and engaging with them in providing exceptional customer service,...

**Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Order management. - Liaise with drivers/ forwarders/ operations. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Order management. - Liaise with drivers/ forwarders/ operations. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Order management. - Liaise with drivers/ forwarders/ operations. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in...

Recording sales and order information and sending copies to the planning office or entering data into a computer system. - Work closely with Production and Store Dept to achieve committed deliveries to customers. - To monitor and follow up with all deliveries related sales operation activities. - Responsible the delivery activity regards to the customer...

**Urgent Hiring!- Admin** Are you a detail-oriented professional with a passion for keeping things organized and running smoothly? We are urgently seeking an Administrative Assistant with E-commerce Executive skills to join our dynamic team. Whether you're an experienced professional or just starting your career, we want you to be a part of our growing...

IMMEDIATELY HIRING - BASIC + COMMISSION + ALLOWANCE - INDOOR OFFICE ENVIRONMENT - 5 DAYS WORKING (MONDAY - FRIDAY) - Able to speak fluently in English (MANDARIN WILL BE AN ADVANTAGE) - Able to work in a group environment. - With or without experience fresh graduates are welcome to apply. - Intensive training provided. - Maintaining records of customer...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in English writing and speaking - Willing to work overtime - Flexible to...

**JOB DESCRIPTION** 1. Handle full set of shipping documents for import & export operation. 2. Verifies and maintains records of incoming and outgoing goods in a warehouse. 3. Ensure all documents properly file. 4. Coordinate with forwarder on shipment documents accurately. 5. Work closely with shipping agencies for all Customs related issues. 7....

**Company Description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit...

Responsible to prepare delivery order (D/O) in accordance to MRF - Monitor and analyze order requests, promptly notifying the OPS CS when stock availability is low and request on stock allocation. - Ensure Finished Goods is picked in accordance to first-in-first-out (FIFO) - Working with QC, Production and Planner to expedite urgent order or request, and...

**Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and set up...

**Company Description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit...

**Responsibilities**: - Register, update & record our customers’ particulars & requests into our on-line system and then monitor, follow up, and coordinate all works that are necessary in completing the customers’ requests. - Following up on the feedbacks & escalations within internal department/organization to resolve issues brought up by customers. -...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Company description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit...

**Company Description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place - Actively share customer feedback to internal departments to improve the customer experience - Actively respond to the feedback received from the social medias - Work with internal teams to ensure the pre & post service for all products are in...

Receive customers' booking orders for import & export. - Monitor closely on the collection & delivery of the containers. - Liaise with shipping liners on container status & payment. - Liaise with internal partners on import & export documentation and custom clearance. - To complete job files in a timely manner. - To follow up on outstanding payments from...