Operation Manager- Japanese Speaker
6 months ago
Duration : Permanent
Role : Operations Manager
Shift Timings : 7:00-16:00, 8:00-17:00, 9:00-18:00, 10:00-19:00, 11:00-20:00,12:00-21:00,13:00-22:00(Rotational Shift)
- MakesurethatKPIs are being met consistently;
- Effectively make each employee reach their best potential;
- Creatively devise effective plans on how to make each employee reach their targets;
- Gainthetrust and respect of your employees;
- Identify your people’s strengths and weaknesses;
- Assigntasks that will help people showcase their talents and work on their weaknesses; and
- Managerelationships better and develop people at the same time.
**Requirements**:
- Atleast3years of related working experience in customer experience operations and as a
management specialist
- A good track record of meeting and delivering targets
- Articulate enough with others, like Teammates and clients
- A multitasker that can work in a fast-paced environment
- A good leader
**Salary**: RM10,000.00 - RM20,000.00 per month
Schedule:
- Rotational shift
**Experience**:
- Operation Management: 2 years (required)
- BPO industry operations: 2 years (required)
**Language**:
- Native Japanese (required)
License/Certification:
- Japanese N1/ N2 (required)
Ability to Relocate:
- Kuala Lumpur: Relocate with an employer provided relocation package (required)
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