Homestay Customer Service

You are about to be employed and loved unconditionally! - (Edit: with the condition if you are not awfully clumsy, forgetful, annoying, excessively incompetent and boring)_ Location near PWTC. Full-Time position. **Why are we different**: - **Young workplace**: Mostly from 22 to 29 years old, averaging 24 years old, excluding the boss. He's really old. -...

**Captain of Multitasking: Homestay Operation Executive** You are about to be employed and loved unconditionally! (Edit: with the condition if you are not awfully clumsy, forgetful, annoying, excessively incompetent and boring) Location near PWTC. Full-Time position. **Why are we different**: - Young workplace: Mostly age from 22 to 29 years old, average...

Location near PWTC. Internship compensation RM 600 - RM 800 **Requirement**: - Required language(s): Fluent in spoken/written **English** and **Mandarin**: - Flexible working hours. - Multitasking and good in time management. - High commitment to the job required. - Ability to work independently. - Positive attitude and responsible character. - Pleasant...

**Responsibilities**: - RM500 - to - RM5000Benefits

**Your Roles include**: - Attending to incoming calls promptly, courteously in a competent and professional manner. - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

Good communication with customers through understanding their requirements and needs - Answering the telephone and manage customers inquiries **Requirements**: - Minimum SPM and above - Good interpersonal and communication skills. **Job Types**: Full-time, Permanent **Salary**: RM3,800.00 - RM5,800.00 per month Schedule: - Monday to...

**Admin/Operation Executive** Nai Hospitality a young leading company in Malaysia’s home and property management scene. With a diverse team that works hard and is expanding fast. We are currently managing more than 200+ homestays across Malaysia! Also proud to be the first home management partner of Homes & Villas by Marriott Bonvoy in Kuala...

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Keeping records of customer interactions, transactions, comments, and complaints. - Providing feedback on the efficiency of the customer service process. - Ensure customer satisfaction and provide...

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Keeping records of customer interactions, transactions, comments, and complaints. - Providing feedback on the efficiency of the customer service process. - Ensure customer satisfaction and provide...

**KEY RESPONSIBILITIES** - **Guest Reception**: - Greet guests upon arrival with a friendly and welcoming demeanor. - Provide information about the homestay facilities, amenities, and local attractions. - Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process. - Handle guest inquiries, requests, and complaints in a...

**About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

About the JobWe are looking for a Residential Specialist to join our team in Southeast Asia. The successful candidate will be responsible for developing and executing strategies to drive revenue growth and customer satisfaction in the Alternative Accommodation segment.You will work closely with our cross-functional teams to drive business growth and improve...

Key Responsibilities:• Develop and execute strategies to drive revenue growth and customer satisfaction in the Alternative Accommodation segment.• Build and maintain strong relationships with suppliers to drive growth and customer satisfaction.• Analyse market trends and competitor activity to inform business decisions and drive innovation.• Work...

**Duties/Responsibilities**: - Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team. - Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices. - Measures team performance; communicates goals and quotas to team; encourages and motivates...

Performs order validation, basket configuration and submits into the related systems capability (CRM, CPQ, CSM, WinSCP, NCO, External Portal and MBH) towards meeting customer requirement and expectation within the specified Turn-Around-Time - Responsible to liaise with ISD and follow up on the issues been raised due to system problem and manages exception. -...

perform all necessary cleaning activities in our Homestay. - vacuum and sweep floors - change new bedsheet, pillow case, quilt cover - clean all apartment/house area - etc Australasia experience in international Airbnb property management achieving superior rental yields for property owners has led us with an exponential growth in successfully managing 150+...

**Requirements**: - Possess minimum SPM or equivalent. - At least 1 year(s) of working experience in the related field is required for this position. - Able to communicate in English, Bahasa Malaysia and Mandarin. - 5 Full-Time position(s) available. **Responsibilities**: - To resolve customer complaint in a prompt and efficient manner. - To liaise with...