Customer Program Manager
4 days ago
Req ID: 108893
Region: Asia
Country: Malaysia
State/Province: Johor
City: Johor Bahru
**Requirements**:
- Preferably with at least 8 to 10 years of working experience, especially in a related environment & program management skills and 2 to 3 years of experience in a managerial role.
- Good interpersonal skills for effective communication at all levels, including senior management, customers, suppliers and factory personnel. Pleasant personality and people-oriented
- Numerically inclined with strong logical thinking and business acumen
- Proven experience managing a team and being a team player with a well-developed leadership style and mature personality.
- Working knowledge of SAP is preferred
- Understand the business and can forecast revenue and control costs, ensuring compliance with the quote and contract agreements.
- Ability to read, analyze and interpret technical operations, supply chain and financial reports. Ability to respond to common inquiries or complaints from customers.
- Ability to effectively present information to internal and external executive management.
- Demonstrates expert functional, technical and people and/or process management skills.
- Able to work independently and customer-focused, Positive thinking, independent and able to work under pressure to meet tight deadlines.
**Roles & Responsibilities**:
- Responsible for meeting and delivering all commercial aspects of the account and with the support of a multifunctional Customer Focus Team (CFT), coordinating the delivery of products and services, aligned to the expectation of the client.
- Focus is on benefit realization, adherence to contract agreements and managing scope creep to maintain expected/quoted financial performance while minimising risks and maximising opportunities.
- Be the focal point of communication with customers for the in-charge project
- Co-ordinate engineering, purchasing, planning and production activities to meet customers’ requests.
- Monitor all phases of projects through various reports and communicate to customers.
- Monitor and ensure the EC team's timely implementation of ECO and communicate cost impact to customers to recover E&O
- Respond to customer inquiries and complaints.
- Monitor and ensure all necessary documentation is received from customers to successfully launch new products and make changes to existing products.
- Ensure profitability of the Program under charge.
- Supervise the various activities of the Program and Planning teams
- To implement and review the cost reduction localization program with the customer.
- Ensure compliance to contract and/or customer-specific requirements/Statement of Work (SOW) and responsible for document additional agreements not included in the contract.
- Develop and maintain business relationships; Maximize customer satisfaction.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
**COMPANY OVERVIEW**:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
-
Customer Program Manager
1 week ago
Johor Bahru, Malaysia Celestica Full timeThis job is a first-level manager within a site. Provides direct management to semi-skilled and entry level professional employees performing diverse and/or specialized roles, or employees in more than one function or work group. This includes establishing annual plans/objectives and interpretation of policies related to the functional area. Contributes to...
-
Customer Program Director
5 days ago
Johor Bahru, Johor, Malaysia Celestica Full timeAs a Customer Program Director at Celestica, you will be the key liaison between our company and customers. Your primary responsibility will be to ensure seamless program execution and drive both revenue and profitability. You'll manage smaller customer accounts and guarantee that product deliveries and projects stay on schedule.Detailed Job...
-
Customer Program Management Professional
4 days ago
Johor Bahru, Johor, Malaysia Celestica Inc. Full timeJob DescriptionThis position plays a key role in the day-to-day management of customer accounts to ensure timely product deliveries and on-schedule project/program execution.Works closely with cross-functional teams to develop action plans to address out-of-plan conditions.Manages customer account profitability through forecasting, planning, and monitoring...
-
Program Manager
1 week ago
Johor Bahru, Malaysia COMPEX TECHNOLOGIES SDN. BHD. Full timeOverall Responsibility A Program Manager will be involved with specific products from their inception, specification, development, costing, production and final delivery to the customers at a budgeted cost, within planned timelines and meeting quality requirements. Key areas of responsibility - A program refers to the Company's hardware, software or service...
-
Program Manager
2 weeks ago
Johor Bahru, Malaysia COMPEX TECHNOLOGIES SDN BHD Full timeCompex Technologies Sdn Bhd is wholly owned by Powermatic Data Systems Ltd (SGX Singapore). From its inception in 1987, Compex has been specializing in product design and manufacturing and delivering superior OEM/ODM/JDM services in wireless communications. Having worldwide offices and a strong presence in USA, Europe and Asia, we are an influencing choice...
-
Account Management Specialist
4 days ago
Johor Bahru, Johor, Malaysia Celestica Inc. Full timeJob OverviewThis Account Management Specialist role is responsible for managing customer relationships, driving revenue growth, and ensuring seamless program execution.Develops and implements customer-centric strategies to drive loyalty and retention.Leverages data and insights to inform account management decisions and optimize business...
-
Program Delivery Manager
5 days ago
Johor Bahru, Johor, Malaysia Celestica Full timeCelestica seeks an experienced Program Delivery Manager to join our team. As a Program Delivery Manager, you will be responsible for managing day-to-day activities to ensure timely deliveries and program success. You will act as the primary point of contact for customer accounts and coordinate regular program meetings with customers and internal teams.JOB...
-
Operations Program Manager
4 days ago
Johor Bahru, Johor, Malaysia Celestica Inc. Full timeProgram Management RoleThis Operations Program Manager is responsible for leading cross-functional teams to deliver high-quality products and services to customers.Develops and implements program management strategies to ensure on-time delivery and project execution.Leverages project management methodologies to prioritize tasks and allocate resources...
-
Program Management Executive
24 hours ago
Johor Bahru, Johor, Malaysia Celestica Inc. Full timeAs a Customer Program Manager 2 at Celestica Inc., you will play a critical role in driving business success through strategic program development and execution.About the RoleThis position requires 7-10 years of relevant experience in program management, with a strong focus on leadership and team collaboration.ResponsibilitiesDevelop and execute program...
-
10 - Customer Program Manager 2
1 day ago
Johor Bahru, Johor, Malaysia Celestica Inc. Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Date: Mar 18, 2025Functional Area: OPS - OperationsCareer Stream: CPM - Customer Program ManagementRole: Manager 2SAP Short Name: MG2Job Title: Customer Program Manager 2Job Code: MG2-OPS-CPMJob Level: Band 10Direct/Indirect Indicator: IndirectSummaryDetailed...
-
Program Manager
3 weeks ago
Johor Bahru, Malaysia MINDE Group Full timeFull responsibility for multiple accounts’ Profit & Loss (P&L) statement. - Lead the accounts’ strategy in all aspects of growth and profitability including spending analysis, integrated account planning, opportunity identification, and value communication. - Demonstrates knowledge and skill in leading and directing the team towards delivering results...
-
Program Manager
3 weeks ago
Johor Bahru, Malaysia MINDE Group Full timeFull responsibility for multiple accounts’ Profit & Loss (P&L) statement. - Lead the accounts’ strategy in all aspects of growth and profitability including spending analysis, integrated account planning, opportunity identification, and value communication. - Demonstrates knowledge and skill in leading and directing the team towards delivering results...
-
Customer Program Management Specialist
5 days ago
Johor Bahru, Malaysia Celestica Full timeReq ID: 120385 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **Detailed Description**: - Participates as a member of a customer focus team and acts as an interface between customers and the team. - Receives reviews and monitors status of customer orders. - Works with internal and external customers to identify...
-
Business Development Analyst
4 days ago
Johor Bahru, Johor, Malaysia Celestica Inc. Full timeAbout This RoleThis Business Development Analyst position focuses on managing customer programs, ensuring successful product delivery, and effective project execution.Develops and implements strategic plans to address customer needs and preferences.Leverages market intelligence to inform business development strategies and drive growth.Collaborates with...
-
Program Manager
1 week ago
Johor Bahru, Malaysia CTI International (Malaysia) Sdn Bhd Full timeJob Description - Achieves sales operational objectives by contributing sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining sales system improvements;...
-
Program Manager
4 days ago
Johor Bahru, Malaysia Agensi Pekerjaan My Recruit Direct Sdn Bhd Full timeThe role of the program manager will be to work within Engineering department and across the organisation of the company ensuring that new product, components and material are introduced or obsoleted material are depleted in an efficient and effective manner. - Coordinate, drive and communicate project plans across the organization, managing projects on...
-
Material Program Manager
1 week ago
Johor Bahru, Malaysia JAC Recruitment Full time**JOB RESPONSIBILITIES** - Location: Tebrau, Johor **Supply Management** - Define and manage the overall clear to build process (CTB). - Maintain and assist team members on a balance supply base, taking into account total cost, availability and risk **Supplier Management** - Set up the new supplier, including review and negotiating various agreements -...
-
Training Program Manager
3 days ago
Johor Bahru, Johor, Malaysia Kenso Corporation Full timeAbout the Role:This pivotal remote position offers the unique opportunity to shape the future of our training initiatives, influencing training strategy and developing scalable solutions that create lasting impact.As a key liaison between our organization and funding partners, you will ensure all training initiatives meet funding requirements. You will also...
-
Program Manager
3 weeks ago
Johor Bahru, Malaysia MINDE Group Full timeBe the Champion of the customer and the customer's voice throughout the factory. - Effectively communicate all customer requirements to appropriate departments. - Ensure customer Service Policy is implemented for your customers. - Prepare and continually update Customer Account Development Plans for your customers and achieve agreed targets for sales and...
-
Data Center Senior Program Manager
6 days ago
Johor Bahru, Johor, Malaysia JLL Full timeAbout the RoleThis is a technical and leadership role that requires a minimum of 10 years' experience in program/project management. The Project Manager will lead a team to manage the day-to-day activities of the programme of projects and be the on-site key point of contact for key stakeholders and/or the Client.Main responsibilities include:Accountability...