Customer Service Executive 12 Months Contract

**Job Descriptions**: - Ensure KPI targets (e.g: service levels, customer satisfaction index, first call resolution, productivity etc) are met consistently to achieve overall contact center objectives. - Initiating escalation procedures and advising appropriate teams of urgent customer servicing issues. - Process orders or requests and document all call...

**Key Responsibilities**: - To drive to any destination requested by immediate superior i.e. from/to home/office/places of appointments - Being personal driver to the family **Key Requirement**: - **12 Months Contract Position.** **Job Type**: Contract Contract length: 12 months **Salary**: RM3,000.00 per month Schedule: - Monday to Friday

**Key Responsibilities**: - To manage the day to day operations & back end support of the touchpoints allocated within a specific area/region, which includes resource / schedule planning, managing inventory and staffs performance, operational efficiencies and excellent execution of launches or programs in stores. - **Managing Area Strategy & Operation**:...

Location: Jalan SS21/37, Damansara Uptown Contract: 12 months - renewable **Tasks**: - Meeting, greeting and welcoming visitors and directing them appropriately. - Answering incoming telephone calls promptly and in a professional manner, directing appropriate calls with individuals when required. - Receive name cards and rubber stamp orders. - Attend...

**Key Responsibilities**: - Examining/troubleshooting customer’s appliances and identifying the cause of breakdowns. - Performing maintenance/service work on customer’s appliances. - Replacing defective parts on appliances/products upon identifying the root cause of breakdowns. - Maintaining an accurate record of all items/parts used for repair process...

**Key Responsibilities**: - Project status review and documentation - Coordinate and communicate with internal and external customers - Coordinate and communicate with internal and external customers - Sample monitoring and coordination - Project status summary **Key Requirement**: - **Looking for someone from Manufacturing industry** **Job Type**:...

**Key Responsibilities**: - Assist the team to perform daily program results reporting and calculation + disbursement (rebate) to retailers & cashiers for indirect device selling. **Reporting** - Daily report to the commercial stakeholders for PMI&U Core, PMI&U booster group & KA Device selling outlets - Report on outlet recruitment status, IMS & offtake...

**Key Responsibilities**: - The major purpose of this role is to manage the day to day operations & back end support of the touchpoints allocated within a specific area/region, which includes resource / schedule planning, managing inventory and staffs performance, operational efficiencies and excellent execution of launches or programs in stores. The...

**Key Responsibilities**: **Sales/Marketing** - Trade and Retail: Shop image requisition, ad-hoc customize sell-out support, POSM distribution, etc (including records of support and investment, manage inventory etc) - Marketing campaign: Ad-hoc projects management, coordination, compilation of data, data processes, reporting - User Marketing - manage and...

Location: Jalan SS21/37, Damansara Uptown Workdays: 6 days per week, including weekend and public holidays **Tasks**: - Answering customers’ queries about Groupe SEB’s products through Watsapp. - Send more product information (either through PDF files or links) to help in customers purchase decision. - Conduct product demos and send the video...

**Responsibilities**: - Maintain professional written and verbal communication with customers regarding current promotions, new or potential upgrade of products - Follow up with customers to solicit further sales and upsell the products. - Respond to sales enquiries by customers. - Adhere to sales process, ethics and compliance as set by the company. -...

**Associate Contact Center Consultant - Enterprise Business (Internal Designation)** The EBS Customer Care Consultant will handle Enterprise Business inbound customer inquiries/concerns. He/she is expected to manage the delivery of end to end services for all assigned cases with a high level of professionalism and an excellent level of service delivery at...

**Key Responsibilities**: - Receive inbound calls to handle customer enquiries and complaints, feedback and other raising issue related to the Company's services and provide appropriate solutions and alternatives within the time limits. - Provide accurate and understandable information to all customers and support partners. - Ensure customer issues and/or...

**Key Responsibilities**: - Using business analysis, flow chart, activity diagram, document analysis, workflow analysis for validating indicators in automotive industry. - Conducting monthly Automotive Market Report (AMR) to reflect short-term and long-term market situation and planning forecast and preparing database for which sales divisions further use...

Handle all customer interactions and enquiry on a timely basis and initiate best possible solutions, ensure KPIs are achieved consistently. - Deliver excellent services and increase customer satisfaction. - Identify opportunities to upsell relevant products. - Work closely with sales team for any sales enquiry from new customers. - Maintain confidentiality...

Help customers understand the products and services being offered by a company. - Organize and maintain record of inventories up to date. **Benefits**: - RM200 Attendance Allowance extra (non-fixed) **Requirements**: - Some experience is an advantage - Able to work in Seksyen 51a, Petaling Jaya Contract length: 12 months **Job Types**: Full-time,...

As a Customer Service Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The salary range of **RM2,000 - RM2,500** is inclusive of basic salary and Other benefits. If this sounds like something you may be a good fit for, Read...

**Job Descriptions**: 1)Monitor and supervise roll-on-site works and any other project related activities and to update PM 2) Coordinate sub-contractors and resources, including internal team / workers on site 3) To ensure delivered renovation materials area of specified specification. 4) Monitor site safety, to ensure workers and contractor comply with...

**Job Responsibility** - Provide technical service training to authorized service center technician - Provide services information including but are not limited to spare parts, warranty and troubleshooting - Check and investigate warranty claims from customers - Provide technical support to related stakeholders - Prepare spare part recommendation for...

**_Job description_** - Answer inbound calls from costumers. - Communicate with customers regarding credit card, debit card, etc.. of the company. **_Benefits: _** Training provided. Annual leave provided. Health Insurance provided. Requirement: **_Diploma or a Degree_** Able to speak Malay and English fluently. Fresh Graduates are encouraged to...