Customer Service Executive
4 weeks ago
As a Customer Service Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The salary range of **RM2,000 - RM2,500** is inclusive of basic salary and Other benefits.
If this sounds like something you may be a good fit for, Read ON
- You will play an important role in :_
- Identify and drive process improvements, to ensure excellence in customer experience, timely delivery of services, optimum productivity, and effective management of resources.
- Minimum SPM with pass Malay.
- Diploma holders with no experience are encouraged to apply.
- Diploma holders with 1 - 2 years of Call Centre experience preferred.
- Customer-centric / Strong customer service mindset
- Good team player with commitment and initiative with the willingness to step into a leadership role.
- Independent and resourceful, and able to work under pressure.
- Desire to help others with patience and empathy.
- Meticulous, well organized, and with the ability to analyze and solve problems.
- Able to multi-task and effectively manage time.
- Required skill (s): Communication skill, Customer Service, Microsoft Office.
- Good communication skills with written and verbal proficiency in English and Bahasa Malaysia.
- How this career will benefit you:_
**Career Path**: You will have the opportunity to climb the corporate ladder to a managerial role in the future.
Training & Development: TechnoMech provides internal & external training to employees who would like to improve their communication & business writing skills.
Additional benefits - Performance incentives
Are you ready to make that career shift? Trust us, this role has been always on-demand and you will grow a great portfolio with us. This opportunity does not come often.
- Application Deadline: Ongoing Process
- Expected Start Date: Immediate
- Nationality : Only Malaysian
- Salary: RM2,000 - RM2,500 per month
- Job Types: Full-time, Contract
**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 12 months
Pay: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
**Education**:
- STM/STPM (required)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Bahasa (preferred)
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