Assistant Manager, Stakeholder Management
6 months ago
**Position Title**:
- Assistant Manager, Stakeholder Management
**Reports To**:
- Manager, HC Enterprise
**Role Purpose**:
- This position is accountable to supervise and direct the execution of stakeholder management and engagement activities by ensuring high standard of day-to-day employee services are delivered effectively across business units. Leveraging on data analysis, the role proactively anticipates the employee requirements based on the trend of the service request report to determine of the relevant solutions and intervention which result in sustainable employee experience.
**Key Accountability**:
- The incumbent will lead a team of EA managing the stakeholder of each business units to identify problems, challenge the status quo and provide viable solutions to all customer requests.
- Develop and lead a high-functioning team with a focus on operational discipline and efficiency, automation of deliverables, and enhancing the customer experience.
- Collaborate with HC process owners to develop and maintain an up-to-date Group Human Capital Corporate Policy to deliver a consistent experience to all MAG employees and be the contact point for the HCBDs in providing the statutory perspectives and point out any potential legal risks for any occurrence non-compliances to ensure governance and consistency of practise across organization.
- Builds strong working relationships and communications with staff, HOD's and other departments to ensure maximum operating effectiveness and fulfilment of requirements/needs.
- Manage workload and resource distribution across teams, including assignment of work in order to ensure smooth operations in delivering the required service as per agreed SLA.
- Investigate and analyse any findings of non-compliance to GHC policies and procedures among employees and/or BU and provide analysis to the HOD in defining the relevant intervention and solutions.
- To evaluate, adjust and guide enterprise team performance, training team members and developing processes that drive customer experience.
- Execute special projects and tracking progress towards company goals and assist the supervisor in conducting regular audits policies and procedures to ensure compliance with regulations and industry best practices.
- Organize a seamless end to end employee data throughout entire employee lifecycle while maintaining the data integrity. Additionally, to support communication to employees with regards to any changes in their employee journey.
- Ensure the team is executing the process of verification and validation prior to approval of all workflow transactions to ensure all information are captured accurately and timely.
- Manage escalation from internal key stakeholders so they are well informed and equipped with knowledge on current processes and procedures to accurately and timely resolved their HC related issue.
- Plan, manage and administrate the face-to-face deployment of mobile GHC Services at different location as one of the communications and engagement channels to employee.
- Create and deliver routine and ad hoc reporting needed to support routine management oversight on business processes to ensure critical insight into exceptions and deliverables.
**Qualification & Experience**:
- Degree in Business Administration or other fields related to Human Resource, Finance, Communication, etc.
- Experienced as HR Generalist/Specialist, with more than 5 years of experience and 1 year in supervisory experience.
**Areas of Experience**:
- Human Resource Administration and Stakeholder Management
-
Assistant Manager, Stakeholder Management
6 months ago
Kuala Lumpur, Malaysia Malaysia Airlines Full time**Reports To**: - Manager, HC Enterprise **Role Purpose**: - This position is accountable to supervise and direct the execution of stakeholder management and engagement activities by ensuring high standard of day-to-day employee services are delivered effectively across business units. Leveraging on data analysis, the role proactively anticipates the...
-
Government and Stakeholder Management Executive
7 months ago
Kuala Lumpur, Malaysia Malaysian Research Accelerator for Technology & Innovation (MRANTI) Full time**Job summary**: - The role involves supporting Strategic Land & Investment’s Government & Stakehohlder Management (SLID GSM) department in building positive and strong relationships with stakeholders, updating the stakeholder database, developing engagement materials, supporting in managing events/visits/ meetings, and collaborating with internal and...
-
Executive, Government and Stakeholder Management
7 months ago
Kuala Lumpur, Malaysia Malaysian Research Accelerator for Technology & Innovation (MRANTI) Full time**Job summary**: The role involves supporting Strategic Land & Investment’s Government & Stakehohlder Management (SLID GSM) department in building positive and strong relationships with stakeholders, updating the stakeholder database, developing engagement materials, supporting in managing events/visits/ meetings, and collaborating with internal and...
-
Executive Tender
5 months ago
Kuala Lumpur, Malaysia MISC Full time**Purpose of the job**: Create and manage the GAS Division database on industry profile. Perform thorough market research to help identify new business opportunities and comprehensive competitor analysis. Responsible of the overall management of the GAS Division Stakeholder Engagement Plan. **Principal accountabilities**: Market Research Collate, develop...
-
Assistant Key Account Manager
6 months ago
Kuala Lumpur, Malaysia Geno Management Full time**Key Account Assistant Manager** **Salary range: RM4,000 -RM4,500 + Commission** **Working Hours: 9am - 6pm; Monday - Friday** **Job Responsibility**: - Ensure on-boarding processes meet overall campaign schedule and develop appropriate mitigation plan to secure on-boarding completion date - Develop and build positive relationship with the customers,...
-
Stakeholder Engagement Manager
6 months ago
Kuala Lumpur, Malaysia Teach For Malaysia Full time**Stakeholder Engagement Manager** Program Duta Guru “The people who are crazy enough to think they can change the world, are the ones who do.” - Steve Jobs Teach For Malaysia is an independent, not-for-profit organisation on a mission to empower our nation through education. We believe that a child’s education and future should not be determined by...
-
Intern - Project Management
5 months ago
Kuala Lumpur, Malaysia Bolttech Management Limited Full time**As a bolttech intern** You will be working with the Project Mgmt. Team located in Malaysia. **You will have the opportunity to** - Assist Project Managers on bolttech’s projects from Project Planning until closure. This may include scheduling, reporting, coordinating with project stakeholders etc. - Manage / Coordinate suitable bolttech project (if...
-
Fund Administration Assistant Manager/ Manager
6 months ago
Kuala Lumpur, Malaysia Nomura Assest Management Malaysia Sdn Bhd Full time**_ Responsibilities:_** - Responsible for the preparation and reconciliation of the net asset values, financial reports, regulatory returns, tax fillings and ensure tax submissions are filed on a timely basis. - Prepare necessary reports as required by the clients, management and others stakeholders on a periodic and/or ad-hoc basis. - Ensure fund valuation...
-
Assistant Manager/manager, Brand Management
5 months ago
Kuala Lumpur, Malaysia Great Eastern Malaysia Full timeAssistant Manager/Manager, Brand Management & Digital Marketing **Responsibilities**: **Brand Management** - To drive, execute and implement the brand, product and event based campaigns successfully via digital platforms. Ensure campaigns are monitor closely and meeting all deadlines. - To work closely with Media and Creative agencies to ensure timely...
-
Hotel Marcom Assistant Manager
5 months ago
Kuala Lumpur, Malaysia Subhome Management Full time**Responsibilities**: Social Media Management: Manage and grow our hotel's presence on social media platforms, including Facebook, Instagram, Twitter, and LinkedIn. Create compelling posts, interact with followers, and monitor trends. Public Relations: Assist in developing and maintaining relationships with media outlets, influencers, and industry partners....
-
Assistant Manager Supply Chain
7 months ago
Kuala Lumpur, Malaysia TC Management Services Corporation Sdn Bhd Full timeEnsure all feasibility studies are completed according to timelines - Cost and investment analysis - Ensure all project plans and goals are documented according to company style guide - Create schedules, plans, manage and control timelines for initiatives according to allocated resources, budgets, and stakeholder requirements - Present research on project...
-
Personal Assistant
5 months ago
Kuala Lumpur, Malaysia RCSI Management Full timePosition : Personal Assistant Salary : RM 2,500 - RM 3,500 Working Day : Monday - Friday Location : Old Klang Road Kuala Lumpur **Job Scope** - Maintain and organize the calendar, ensuring meetings and appointments with internal and external stakeholders are scheduled efficiently and aligned with priorities. - Manage documents, reports, presentations,...
-
Accounts Clerk
5 months ago
Kuala Lumpur, Malaysia CWS Firm (Virtual Assistant) Full timeResponsible and ensure financial information and accounting records are accurate and up-to-date and ensure accuracy in financial reporting so that the company remains solvent and can pay its debts. Other duties and responsibilities include: - 1) book-keeping and general accounting 2) handle the data entry and daily financial records, 2) adding up all the...
-
Assistant Manager, Project Management
5 months ago
Kuala Lumpur, Malaysia Affin Bank Full timeAssistant Manager, Project Management **Create your future with Affin! You too can make a difference.** Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too. **Responsibilities**: 1. Oversee branch opening, relocation,...
-
Assistant Manager HR Analytics
5 months ago
Kuala Lumpur, Malaysia DKSH Management Pte Ltd Full timeAbout DKSH DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology. Delivering life-saving drugs to hospitals, bringing high-quality...
-
Assistant Underwriting Manager
8 months ago
Kuala Lumpur, Malaysia TalentStrive Asia Full timeAssist the UC A & H Team Lead in managing Consumer Lines, mainly focusing on Personal Accident Renewals and New Business in the A & H domain. - Responsible for profit and growth in UC Consumer Lines, trend analysis, and communication with stakeholders. - Meet renewal review and new business quote deadlines, achieve underwriting targets, and manage...
-
Assistant Manager, IT Solutions Delivery
5 months ago
Kuala Lumpur, Malaysia FWD Group Management Holdings Limited Full timeAssistant Manager, IT Solutions Delivery **About FWD Group** FWD Group is a pan-Asian life insurance business with approximately 11 million customers across 10 markets, including some of the fastest growing insurance markets in the world. Established in 2013, FWD is focused on making the insurance journey simpler, faster and smoother, with innovative...
-
Mandarin Speaking Personal Assistant to CEO
5 months ago
Kuala Lumpur, Malaysia Nexpipo Management Full time**Requirements** - Proven experience as a Personal Assistant or in a similar administrative role. - Ability to communicate in English and Mandarin to deal with Mandarin stakeholders. - Willingness to travel with management. - Meticulous attention to detail in all tasks and responsibilities. - Ability to maintain accuracy in a fast-paced environment. - Strong...
-
Assistant Manager
5 months ago
Kuala Lumpur, Malaysia Allianz Malaysia Full time| Strategy / Executive assistant | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Looking for a role that allows you to take ownership of your work?** Support the CEO Office in the development and implementation of business strategies and financial planning. **Key Responsibilities** - Manage key strategic projects, including...
-
Hotel Marcom Assistant Manager-junior Level
6 months ago
Kuala Lumpur, Malaysia Subhome Management Full time**Responsibilities**: Social Media Management: Manage and grow our hotel's presence on social media platforms, including Facebook, Instagram, Twitter, and LinkedIn. Create compelling posts, interact with followers, and monitor trends. Public Relations: Assist in developing and maintaining relationships with media outlets, influencers, and industry partners....