Front Office Assistant

4 weeks ago

Besut, Malaysia MIMPI PERHENTIAN RESORT SDN BHD Full time

1. Stay focused on the resort’s Vision and ensuring all tasks carried out are in accordance to the resort’s established Mission Statement. 2. Carry out guest registration process and payment collection accurately and efficiently. 3. Post in relevant guest transactions incurred promptly and accurately. 4. Fully responsible for daily cash float. Remit all monies collected to accounts department based on stipulated policy. 5. Provide excellent and warmth service to all guests with a genuine smile. 6. Ensure a high satisfaction index from all guests with regards to the product quality and service standards. 7. Up-sell room and all other business opportunities within the resort to maximize profitability for the resort, including various recreational activities. 8. Submit required daily reports to the accounts department or management. 9. Prioritize guest safety while participating in activities organized in-house, including during boat transfers. 10. Schedule and arrange outsourced boat services, as well as land transfers through appointed service providers. Update all records immediately and accurately.
MIMPI Perhentian situated at Long Beach, Perhentian Kecil. Located nearby to jetty and a minute walking distance to the beach. The tropical waters around the Perhentians are clear with turquoise hues, it provides the perfect setting to enjoy the fantastic coral reefs and amazing marine life. Experience the wonderful sound of natures, the ocean was forging its own sea-song and the palpitating pulse of the sea was steady and peaceful. As our guest you will be able to enjoy usage of our facilities and gain access such as indoor & outdoor restaurant, snack bar, elevator, salt water swimming pool, day spa, PADI dive centre, souvenir kiosk, recreation counter, knowledge corner and our 24 hour front desk located in the reception area.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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