Executive, Sales Support, Greater China Xmn

2 weeks ago

Kuala Lumpur, Malaysia Malaysia Airline Full time

**Position Title**:

- Executive,& Sales Support, Greater China XMN

**Reports To**:

- Sales Manager/Regional Manager

**Role Purpose**:

- Implement sales strategy to achieve revenue targets for corporate sector in Greater China, build and maintain strong relationships with key stakeholders in the public sector, identify new business opportunities within the government sector.

**Key Accountability**:

- Develop and maintain relationships with Travel agent/ clients in Greater China, including C-level executives, HR managers, and procurement teams.
- Identify new business opportunities within the corporates/ travel agents /tourism board/close usergroup/ TMC/OTA sector, including new clients, verticals, and regions.
- Work closely with the Sales Manager/Regional to develop and execute sales strategies to achieve revenue targets.
- Conduct sales presentations and product demonstrations to potential clients, highlighting the benefits and features of our products and services.
- Prepare proposals and negotiate contracts with clients, ensuring that terms and conditions are in line with company policies and guidelines.
- Provide exceptional customer service and support to clients, ensuring that their needs are met and issues are resolved in a timely and professional manner.
- Collaborate with other departments to ensure a seamless customer experience, from initial inquiry through to post-sale support.
- Keep up-to-date with market trends and competitor activities, providing regular feedback and insights to the Sales Manager.
- Attend trade shows, conferences, and networking events to expand your network and promote our products and services.

**Qualification & Experience**:

- Bachelor's degree in Business, Sales & Marketing, or related field.

**Years of Experience**:

- Minimum of 3 years of experience in sales, with a focus on the travel sector in Greater China.

**Areas of Experience**:

- Strong understanding of the Greater China market and corporate sector, including business culture, regulatory environment, and market trends.
- Proven track record of achieving sales targets and managing a sales pipeline.

**Personality Traits**:

- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
- Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.
- Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.

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