Reporting Analyst

Analyze call center performance metrics, including but not limited to, average handle time, first call resolution, and customer satisfaction scores. - Identify trends and patterns in call center data to improve operational efficiency and customer service. - Work closely with call center managers and supervisors to develop strategies for improving call center...

**Job ID** **22806** **Position Title** - Japanese Speaking Security Analyst **Industry** - Call Center/BPO/Shared Service - ・Monitor and report on all security related alerts, incidents and breaches and provide assistance in the investigation and resolution of security incidents.- ・Produce monthly security reports for the clients. - ・Manage all...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Quality Assurance Analysts**,** providing unrivalled support to our clients. **Position** Quality Assurance...

We are currently looking for a talented Business Planning Analyst for an Canadian MNC that specializes in simulation technologies.Reporting to: Head of Department Location: SelangorExcellent employee compensation and benefitsthe roleResponsible for managing a $180 million contract across the APAC region in Salesforce, coordinating directly with General...

We’re looking for a Consumer Insights Analyst based in our Malaysia office, who can contribute to the generation and utilization of actionable market and consumer insights timely and accurately on Conventional Cigarettes and Reduced Risk Products. The analyst will provide the Malaysia team and Duty-Free team with the necessary inputs for making strategic...

**ABOUT TEMENOS** Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks...

**Job Overview** As the Commercial & Costing Analyst, you will be responsible for or assist with a range of tasks predominantly supporting Sales & Marketing and Finance leadership to drive profitable growth and customer satisfaction. Key tasks include product costing, pricing reviews (including pricing initiatives and customer R&F), customer and product...

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our...

**ABOUT PRGX** **Job Description**: Job Title: Analyst I Date: 2021 Division/Department: Recovery Audit **Location**: Reports to: Management Service Line: Recovery Audit Band: 2 - Specialized Support Zone: NA Type of position: Full-time Temporary - Part-time Other FLSA Status: Hours____ / week - Exempt Not applicable - Non-exempt JOB DUTIES &...

What we offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs,...

UX & Data Specialist, the new breed of ‘Market Researcher’ in this digital era. Think of the digital products that you use everyday like Facebook, Twitter or an e-commerce site, UX & Data Specialist applies both quantitative and qualitative research method to study your behaviour and improve your experience in using the products. Fresh Graduates are...

Your challenges: Planning, budgeting and forecasting - Prepare RFC input template. - Complete budgeting and forecast information for relevant countries/functions in collaboration with respective stakeholders and load into corporate reporting system. - Generate, validate and distribute RFC reports prior to final approval. - Enhance budgeting and forecasting...

**In this role, you will be expected to**: - Provide financial projections or sensitivity analysis for credit evaluation where necessary. - Interview clients with Relationship Managers on site-visits if required. - Perform independent post-approval reviews on credit accounts. - Monitor loan portfolio repayments as well as conduct periodic credit review on...

Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your...

Working Hour - Regular Hours - Monday - Friday- Business Area - Finance- Location - Malaysia - Selangor- Description **Primary Objective**: - Perform, prepare, compile and generate the required reports in assigned area to meet Group-wide regulatory reporting timeline and accurate submission - Compile the necessary information for the proactive provision of...

**Role**:Any Other **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Real Time Analyst BPO Skills BPO Call center - RTA: 32,000-37,000 THB base (no allowances, no incentives) Nationality: local Thai Background: BPO experience, able to communicate in English Joining...

Job Description ABOUT YOUR ROLE You will be responsible for credit management, collection , order release and related reports like Daily Sales Outing (DSO), Aging, Overdue, Target etc. You will be based in Bangi YOUR RESPONSIBILITIES WILL INCLUDE: Collection follow up with customer & ensuring the target Getting issued credit notes Supply order release basis...

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA...

**Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You will play a pivotal role in developing our price and mix strategies through data cleansing, in-depth analytics and providing hands-on support in deriving 'so what' conclusions and strategic recommendations. The...

**A. JOB PURPOSE**: Perform testing procedures on the Application Software and ensure all errors are identified and corrected before release to clients. **B. JOB SUMMARY / KEY RESPONSIBILITIES**: Roles - The roles are a mix of educator, instructor, tester, best practices and productivity coach, skills assessor and training material designer for the New...