Office 365 & Azure Directory Administrator

2 weeks ago

Kuala Lumpur, Malaysia DKSH Corporate Shared Services Centre Full time

About DKSH
DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology.
Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people’s lives around the clock. We do this while helping our clients and customers grow by providing services including sourcing, market insights, marketing and sales, eCommerce, distribution and logistics as well as after-sales services.
Listed on the SIX Swiss Exchange, DKSH operates in 36 markets with 33,100 specialists, generating net sales of CHF 11.1 billion in 2021. Founded by Swiss entrepreneurs in 1865, we have been deeply rooted in Asia Pacific for over 150 years.

Why It’s Great to Work at DKSH
Join a purpose-driven company and help enrich people’s lives every day. We provide reliable access to high-quality products and services, like COVID-19 vaccines, and create sustainable value for all our stakeholders, generate jobs, and give back to society. Founded over 150 years ago in Asia by three Swiss traders, DKSH still maintains the same entrepreneurial mindset. Be part of our diverse team of more than 33,000 people working in 36 markets across the globe. You will learn and develop both professionally and personally in a modern environment offering hybrid work arrangements. Come and meet our energetic, passionate, and purposeful team and be part of something big.

Job Summary
This role is a technical position responsible for overseeing and managing the digital tools, technologies, and strategies that support DKSH’s internal & external collaboration, communication and productivity. This role involves working closely with various teams and stakeholders to design, implement and maintain an efficient and user-friendly digital workplace environment at global scale. General Responsibilities
Build, run and maintain digital workplace solutions.
Strong technical backgrounds in identity management solutions with Active Directory & Azure Active Directory.
Familiar with onboarding & offboarding process with Identity Governance & Administration solutions, include SailPoint, Saviynt or Okta.
Strong technical backgrounds in virtual desktop infrastructure, include AWS Workspaces, Azure Virtual Desktop and Windows 365.
Strong technical backgrounds in Office 365 including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive.
Troubleshoot and resolve issues related to Office 365 functionality, configuration, and usage.
Familiar with unified endpoint management solutions, including Intune, ManageEngine, Ivanti or SCCM.
Experience in supporting Windows 10 & 11 administration and security patch.
Familiar in Microsoft/Office 365 administration including Active Directory, Azure Active Directory, Exchange Online, SharePoint Online, Teams, Security & Compliance and etc.
Familiar with endpoint detection and response solutions include Defender or Crowstrike.
Have strong technical background in designing, developing and implementing new digital workplace solutions that align with IT strategy.
Support senior manager / director in managing operating expenditures against operating budgets to ensure efficient usage of resources.
Create and manage project timelines for all digital workplace solutions.
Assist evaluations for designing digital workplace solutions for supporting global implementation.
Play active role in enabling DKSH’s culture elements - Our purpose, Our values & Our People DNA.
Execute process improvements and development of policies, procedures and tools to optimize overall use of resources.
Ensure services provided adhere to service level agreement.
Build strong working partnerships with Regional / Country IT teams, business stakeholders and users.
Communicate user needs, priorities and customer satisfaction.
Collaborate with IT Infrastructure & IT Security team to perform regular review and update hardening standards for various operating systems and platforms.
Provide technical guidance to other Digital Workplace personnel.
Review and assess platform security compliance to hardening standards.
Strong ability to analyze and present data to support product & delivery decisions as required.
Flexible on-call rotations to ensure 24/7 security escalation coverage.
Perform or coordinate the security incident handling, documentation, root cause analysis, troubleshooting and post-Incident reports. Functional Skills and Knowledge
Excellent in numeracy and quantitative analysis skills.
Sense of ownership and pro-activeness in identify, improve and optimize processes and mitigating gaps.
Demonstrate fluency in local language and English, both

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