Customer Service Officer
2 weeks ago
1. Attending to queries on the IKEY system
2. Guide users on product features and functionalities and recommend effective solutions
3. Follow up with customers on any technical issues on the company’s product and services
4. Any relevant paperwork related to support team (example: preparing product FAQ)
**Job Types**: Full-time, Fresh graduate
**Salary**: RM2,000.00 - RM3,500.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Batu Kawan: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (required)
**Language**:
- Mandarin (required)
Willingness to travel:
- 100% (preferred)
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