Sme Recovery Specialist

2 weeks ago


Kuala Lumpur, Malaysia Aisling Consulting Sdn Bhd Full time

Review and monitor Rescheduling & Restructuring (R&R) on impaired accounts to optimize productivity and achieve maximum recovery.
- Facilitate the repayment of impaired accounts, assisting management in improving Credit Assessment (CA) and Bad Debt Recovery (BDR) metrics.
- Ensure timely declassification of R&R customers after the cooling-off period.
- Handle appeals, negotiate repayment proposals, and evaluate account rehabilitation plans.
- Monitor R&R and monthly repayment accounts within specified Turn Around Times (TAT).
- Initiate necessary approvals to halt or defer legal actions for deserving cases.
- Daily tracking of payment reports for cured accounts and obtaining approvals to cease further actions and reduce interest rates.
- Address walk-in customers and resolve complaints promptly and professionally.
- Ensure timely reporting of ad-hoc and monthly reports to relevant stakeholders.
- Adhere strictly to all credit policies, procedures, guidelines, and compliance standards.
- Monitor and track expiry and renewal of SJPP guarantees, preparing documents for consent and claim submission.

**Requirements**:

- Bachelor's degree in Finance, Banking, Business Administration, or related field.
- Minimum of 1 years of experience in banking, with a focus on credit management, loan recovery, or account rehabilitation.
- Strong understanding of banking regulations, compliance standards, and legal procedures related to loan recovery.
- Excellent negotiation, communication, and interpersonal skills.
- Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment.
- Proficiency in using banking systems and software for record-keeping and reporting.
- Attention to detail and commitment to accuracy in all aspects of work.
- Adaptability to changes in regulatory requirements and industry trends.
- Fluency in English

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM3,500.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- SME Recovery: 1 year (required)

Expected Start Date: 05/02/2024



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