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Admin (E-commerce)
3 weeks ago
**Logistik**: Melibatkan pengurusan pemulangan dan pertukaran produk. Mengendalikan pemulangan barang dengan cepat dan meminimumkan kesan ke atas kepuasan pelanggan dan pengurusan inventori dan kos logistik.
- **Pengurusan Data**: Memasukkan maklumat, harga dan penerangan produk ke dalam platform online, mengemas kini katalog produk dan memastikan ketepatan.
- **Perkhidmatan Pelanggan**: Menjawab pertanyaan pelanggan, menyelesaikan isu atau aduan pelanggan, menyediakan maklumat produk dan memastikan kepuasan pelanggan melalui pelbagai saluran komunikasi seperti e-mel, Online Chat dan panggilan telefon.
- **Pengurusan Inventori**: Memantau dan menyelenggara tahap inventori, mengemas kini ketersediaan produk di platform online, menyelaras dengan warehouse untuk penambahan dan menjalankan audit inventori berkala.
- **Laporan dan Analisis**: Menjana laporan tentang metrik pelanggan, tahap inventori dan KPI lain dan menganalisis data untuk mengenal pasti arah aliran, corak dan peluang untuk penambahbaikan.
- **Lain-lain Pentadbiran**: Sebagai support pentadbiran am kepada pasukan e-dagang, dan membantu dengan tugas ad-hoc seperti yang diperlukan.
**Job Types**: Full-time, Permanent
**Salary**: RM1,500.00 - RM1,800.00 per month
**Benefits**:
- Opportunities for promotion
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Application Question(s):
- Expected Salary?
- Available date to join
**Education**:
- STM/STPM (required)
**Experience**:
- E-commerce: 1 year (preferred)
- logistic management: 1 year (preferred)
Expected Start Date: 03/28/2024
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