Tailor Boutique Sales Assistant

4 weeks ago

Cyberjaya, Malaysia MasterPiece Tailor Exclusive Full time

**Responsibility**:
**1. Customer Service**:

- Greet customers upon entry with a friendly demeanor and assist them in finding the appropriate clothing or accessories.
- Provide personalized assistance to customers, understanding their preferences and offering tailored recommendations.
- Handle customer inquiries, complaints, and concerns promptly and professionally, striving to ensure a positive shopping experience.

**2. Sales**:

- Actively engage in sales activities to meet or exceed monthly sales targets.
- Utilize product knowledge to effectively communicate the features and benefits of various items to customers.
- Assist customers in making purchasing decisions by providing accurate information on pricing, sizes, colors, and available inventory.

**3. Fitting and Alterations**:

- Take accurate measurements of customers for custom tailoring or alterations.
- Collaborate with the tailor to ensure precise fittings and alterations are made according to customer specifications.
- Communicate any special requests or instructions from customers to the tailor to ensure customer satisfaction.

**4. Inventory Management**:

- Monitor and maintain appropriate stock levels by replenishing merchandise on the sales floor as needed.
- Conduct regular inventory counts and assist in restocking shelves or racks to ensure a well-organized and visually appealing store environment.
- Notify management of any discrepancies or shortages in inventory.

**5. Visual Merchandising**:

- Assist in creating visually appealing displays to showcase merchandise and promote sales.
- Ensure that all products are neatly arranged and tagged with accurate pricing information.
- Regularly rotate merchandise and update displays to highlight new arrivals or seasonal items.

**6. Operational Support**:

- Assist in opening and closing procedures, including cash register reconciliation, securing the premises, and ensuring cleanliness and orderliness of the store.
- Adhere to company policies and procedures regarding cash handling, returns, exchanges, and store security.
- Collaborate with team members to achieve store goals and objectives.

**7. Continuous Learning**:

- Stay informed about current fashion trends, industry developments, and product knowledge through training sessions and independent research.
- Actively seek feedback from customers and colleagues to identify areas for improvement and professional development.

**8. Safety and Compliance**:

- Maintain a safe and clean working environment by following health and safety guidelines and procedures.
- Adhere to all relevant laws and regulations governing retail operations, including but not limited to those related to consumer protection and data privacy.

**Qualifications**:

- High school diploma or GED is preferred.
- Proven retail sales experience.
- Previous working experience in a tailor boutique will be an added advantage.
- The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
- The ability to work in a fast-paced environment.
- Strong organizational skills.
- Effective communication skills.
- Exceptional customer service skills.
- Detail-oriented.

Pay: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Tailor boutique Sales Assistant: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)

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