Customer Service Officer

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...

**5 working days**: - **Office Working Hour**: - **Based in Wadi Hana, JB** **Interested applicants can also send your updated resume and allow our Consultant to match you with our Clients.** **Job Scope**: - Manage incoming and outgoing phone calls. - Actively follow up with clients and persuade clients to sign up for our services. - Provide accurate,...

**Role**:Manager -Customer Service **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Customer Management BPO Voice Process Customer oriented BPO Skills BPO Call center good communication skills...

**Duties and Tasks** - Communicate clearly with customers and potential clients to create strategies that grow our customer base. - Assisting in preparing necessary documentation, visuals, presentations, account setting (actual or trial) for customers, potential clients, and partner clinics/pharmacies to demonstrate the company products and services. - Log,...

**Duties and Tasks** - Communicate clearly with customers and potential clients to create strategies that grow our customer base. - Assisting in preparing necessary documentation, visuals, presentations, account setting (actual or trial) for customers, potential clients, and partner clinics/pharmacies to demonstrate the company products and services. - Log,...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa english - **Position: Customer Service Executive** **Qualification**: Completed with SPM, UEC, ICGSE...

**CUSTOMER SERVICE OFFICER** JOHOR BAHRU SERVICE CENTRE AUTOPASS COLLECTION CENTRE **JOB SCOPE** - ASSIST MOTORIST IN CARD COLLECTION/ACTIVATION AND RECORD ALL THE NECESSARY DETAILS BEFORE ISSUING THE CARD - ASSIST MOTORIST IN VEP APPLICATION(ONLINE APPLICATION) - HANDLING QUE MANAGEMENT SYSTEM(QMS) SYSTEM **SKILLS** - CROWD MANAGEMENT - LEARN TO BE A...

Replying enquiries / attend any enquiries from potential customers - Assist in closing sales - Create and maintain positive customer relationships to build a good image on our business - Provide daily report of sales to superior - Perform up-selling and cross-selling of products to customers - Strong sense of commitment and dedication with a sense of urgency...

Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers. - Verifies merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies. - Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions. - Benchmark freight rates. - Negotiate...

Rapidly growing BPO organization focusing on providing professional customer service and KYC Compliance. **JOB RESPONSIBILITIES** - Deliver fair outcome to our customers and ensure the quality of service in place. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Build sustainable relationships and trust...

The trucking officer is to assist in daily operation of transport service as requested by customer. - Responsible for the logistics operation job, support logistics arrangements, liaise with drivers or contractors on shipments and customs related issues and maintain proper documentations. - The trucking officer must work closely with operation team in...

Responsibilities: - Customer Interaction: - Greet customers in a friendly and professional manner. - Address customer inquiries, concerns, and complaints promptly and courteously. - Provide accurate information regarding driving courses, schedules, fees, and other relevant details. - Assist customers in scheduling driving lessons, theory classes, and...

**Duties and Tasks** - Communicate clearly with customers and potential clients to create strategies that grow our customer base. - Assisting in preparing necessary documentation, visuals, presentations, account setting (actual or trial) for customers, potential clients, and partner clinics/pharmacies to demonstrate the company products and services. - Log,...

**Duties and Tasks** - Communicate clearly with customers and potential clients to create strategies that grow our customer base. - Assisting in preparing necessary documentation, visuals, presentations, account setting (actual or trial) for customers, potential clients, and partner clinics/pharmacies to demonstrate the company products and services. - Log,...

**The company** Our client is an international logistics and freight forwarding company that offers transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. **The role**: - Ensure that Operation’s functions are...

**Responsibilities and Duties** - Understanding customer needs and queries by listening attentively and asking the right questions. - Providing prompt, courteous, and effective responses to customer inquiries or complaints. - Building and maintaining positive relationships with customers. - Offering solutions to resolve customer issues or complaints...

Company descriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of...

**DESCRIPTIONS** - Arrange import and export operation and documentation - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Have a good liaise with Shipping companies - Daily co-ordination of operation and customer booking - Manage Documentation and Customer Services Dept - Familiar with shipping...

1. To implement cost effective strategies to meet company business objective. 2. Responsible for market development on new customer/potential customer as well as servicing exiting customer 3. Responsible for preparation and making best sample to customers. 4. Manage PO's and customer's profile - price changes, quantity changes, new customer master set-up,...