![Talreso Consultancy & Advisory Sdn. Bhd.](https://media.trabajo.org/img/noimg.jpg)
IT Infrastructure Technical Support
3 days ago
**Desired Competencies (Technical/Behavioral Competency)**
- Have experience with full administrator access rights in managing Active Directory (Azure/On-prem) and M365 (E3 & E5 License)
- Support existing backend infrastructure including Active Directory domain & M365 portal as administrator
- M365 products (Word/ Excel/ PowerPoint/ Outlook/ SharePoint/ Teams/ Exchange)
- Microsoft Intune
- Zscaler ZIA and ZPA
- Office Wi-Fi (AP/WLC)
- AIP, WIP and SaaS
- Provide Technical advisory to all IT Infrastructure enquiries from Local Its
- Provide end-user IT support to selected countries
- Prepare and analyze statistics on server, network utilization and availability (Monitoring).
- Maintain the necessary security controls over desktops, server, storage, network and software
- Have experience in ITSM and familiar with its’ best practices and recommendations
**Responsibility of / Expectations from the Role**
- Learn and understand Local IT Infrastructure and security process for affiliate companies.
- Strong communication skills with HQ Technical Support and Local ITs from affiliate companies especially in technical aspect.
- Responsible for supporting Local ITs who manage affiliate companies’ desktop, laptops, servers, network and storage.
- Responsible for providing end-user IT support to selected countries.
- Implement new tool and software provided from Global head office.
- Responding to technical support request raised by Local ITs from each affiliate company based on KPI/SLA.
- Work with Global IT team in Japan for higher level technical support.
- Document all IT technical support and IT support processes.
- Optimal server and network configuration design & documentation.
- Record all problems and their solutions in the Production Log File and ensure problems follow-up.
- Maintain the server, network on installations, inventories, and other related duties.
- Requirement analysis and preparation of infrastructure design document.
- Conduct product evaluations of upgraded or of new hardware and software, identifying strengths, weaknesses, and potential benefits to the company.
- Perform studies and benchmark new hardware/software and peripheral devices
**Technical Skill Set**
1. Windows 10/11
2. Active Directory Management (Azure/On-prem)
3. M365 E3/E5 (Outlook/SharePoint/Teams/Exchange)
4. Microsoft Intune (device/Apps/policy)
5. Microsoft Defender (Antivirus/ Endpoint)
6. Basic Networking Knowledge (General troubleshooting)
**Salary**: RM7,000.00 - RM8,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Fixed shift
- Monday to Friday
Application Question(s):
- Do you have a notice period to serve, or are you able to start immediately?
- How many years of experience do you in this/similar position currently have?
-
Technical Manager
3 weeks ago
Kuala Lumpur, Malaysia IT Consulting Company Full timeThe Technical Manager assists our infrastructure engineers and NOC in 2nd and 3rd level support to clients. - Be the 2nd and 3rd level support to infrastructure engineers and NOC. - Report to Head, NOC on any issue that could significantly impact service experience. **Requirements**: Minimum 8 years’ hands-on experience in supporting IT infrastructure for...
-
Infrastructure Technical Support
2 months ago
Kuala Lumpur, Malaysia JAC Malaysia Full timeLocation: - Kuala Lumpur- Specialisation: - Business Process Outsourcing & Global Business Service- Salary: - MYR 84,000 - 96,000 (Annual)- Reference: - PR/156929- Contact details: - Shuya Looi- Job published: - March 11, 2024 13:48**Responsibilities**: - Learn and understand Local IT Infrastructure and security process for affiliate companies. - Strong...
-
Infrastructure Technical Support
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia JAC Malaysia Full timeLocation: Kuala Lumpur Specialisation:Business Process Outsourcing & Global Business ServiceSalary: MYR 84, ,000 (Annual) Reference:PR/ Contact details: Shuya Looi Job published: March 11, :48Responsibilities: Learn and understand Local IT Infrastructure and security process for affiliate companies. Strong communication skills with HQ Technical Support and...
-
IT Infrastructure Technical Support
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full timeDesired Competencies (Technical/Behavioral Competency) Have experience with full administrator access rights in managing Active Directory (Azure/Onprem) and M365 (E3 & E5 License) Support existing backend infrastructure including Active Directory domain & M365 portal as administrator M365 products (Word/ Excel/ PowerPoint/ Outlook/ SharePoint/ Teams/...
-
IT Infrastructure Specialist
2 weeks ago
Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time**Client Company**:Non - banking industry/MLM **Location**:Bandar Utama/ Bukit Jalil **Position**: Permanent - To implement and provide daily maintenance support of the network & infrastructure related equipment by analyzing requirement, resolving problems, installing hardware/software and supporting internal IT helpdesk. Backup & restore; IT Asset & User...
-
IT Infrastructure Technical Support
2 months ago
Kuala Lumpur, Malaysia JAC Malaysia Full timeLocation: - Kuala Lumpur- Specialisation: - Business Process Outsourcing & Global Business Service- Salary: - MYR16,800 (Daily)- Reference: - CR/156903- Contact details: - Rebecca Lourdes- Job published: - March 06, 2024 10:31- Have experience with full administrator access rights in managing Active Directory (Azure/On-prem) and M365 (E3 & E5 License) -...
-
IT Infrastructure Technical Support
3 days ago
Kuala Lumpur, Malaysia JAC Malaysia Full timeLocation: - Kuala Lumpur- Specialisation: - Business Process Outsourcing & Global Business Service- Salary: - MYR16,800 (Daily)- Reference: - CR/156903- Contact details: - Rebecca Lourdes- Job published: - March 06, 2024 10:31- Have experience with full administrator access rights in managing Active Directory (Azure/On-prem) and M365 (E3 & E5 License) -...
-
IT Infrastructure Technical Support
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia JAC Malaysia Full timeLocation: Kuala Lumpur Specialisation:Business Process Outsourcing & Global Business ServiceSalary: MYR16,800 (Daily) Reference: CR/ Contact details: Rebecca Lourdes Job published:March 06, :31Have experience with full administrator access rights in managing Active Directory (Azure/On-prem) and M365 (E3 & E5 License) Support existing backend infrastructure...
-
Technical Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia IT Consulting Company Full timeThe Technical Manager assists our infrastructure engineers and NOC in 2nd and 3rd level support to clients. Be the 2nd and 3rd level support to infrastructure engineers and NOC. Report to Head, NOC on any issue that could significantly impact service experience.Requirements:Minimum 8 years' hands-on experience in supporting IT infrastructure for external...
-
Technical Writer
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia IT Consulting Company Full time1. Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues.Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing.Write, format, edit, review, and proof procedural and technical...
-
Technical Writer
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia IT Consulting Company Full time1. Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues.Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing.Write, format, edit, review, and proof procedural and technical...
-
Technical Writer
3 weeks ago
Kuala Lumpur, Malaysia IT Consulting Company Full time1. Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues. 2. Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing. 3. Write, format, edit, review, and proof procedural and...
-
Technical Writer
2 months ago
Kuala Lumpur, Malaysia IT Consulting Company Full time1. Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues. 2. Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing. 3. Write, format, edit, review, and proof procedural and...
-
Technical Writer
2 weeks ago
Kuala Lumpur, Malaysia IT Consulting Company Full time1. Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues. 2. Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing. 3. Write, format, edit, review, and proof procedural and...
-
Technical Support
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Glints Full timeWe are looking for a Technical Support for our prestigious client in the blockchain and security solutions industry. This is a remote position based in Kuala Lumpur, Malaysia. Key Responsibilities:Providing technical support and handling daily in-bound calls and email enquiries (technical resolution).Proactive in supporting clients' site; deploy, maintain,...
-
Building & Infrastructure Technical Lead
1 week ago
Kuala Lumpur, Malaysia Bureau Veritas Full timeOur people are **ambitious and humble**, believing in what they do and convinced that our purpose is **shaping a world of trust**. With **responsibility **and ** openness**, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark **in shaping...
-
Building & Infrastructure Technical Lead
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bureau Veritas Full timeOur people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark in shaping society.> We believe that leaving a mark...
-
Infrastructure Specialist
2 weeks ago
Kuala Lumpur, Malaysia Ambition Full time**Job details**: Posted 23 February 2024 SalaryRM12000.00 - RM14000 per month LocationKuala Lumpur Job type Contract DisciplineContracting Reference271353_1708684697 **Job Description**: - Execute various IT Infra Projects and operational tasks with a focus on Cloud, Virtualization (OpenStack, VMware, RHV), Container Platforms, OS, DB, Storages, and...
-
Infrastructure Specialist
2 months ago
Kuala Lumpur, Malaysia Ambition Full time**Job details**: Posted 07 April 2024 SalaryRM12000.00 - RM14000 per month LocationKuala Lumpur Job type Contract DisciplineContracting Reference271353_1712496865 **Job Description**: - Execute various IT Infra Projects and operational tasks with a focus on Cloud, Virtualization (OpenStack, VMware, RHV), Container Platforms, OS, DB, Storages, and...
-
Manager, IT Infrastructure
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia BTC Recruitment Malaysia Full timeOpen Position: Manager, IT Infrastructure & Operations (Reputable Company)A Reputable Company is hiring for Manager, IT Infrastructure & Operations to join them in their Kuala Lumpur office.Key responsibilities include: More than 8 years of working experience with good exposure leading a small IT Operations & Infrastructure team Good technical experience in...