Operations Team Leader

**Requirements**: **Team Leadership**: - Inspire and empower a team of customer service representatives, guiding them towards success. - Set clear performance goals, provide regular feedback, and conduct performance evaluations to drive continuous improvement. - Cultivate a positive and collaborative team environment that fosters growth and...

Requirements:Team Leadership: Inspire and empower a team of customer service representatives, guiding them towards success. Set clear performance goals, provide regular feedback, and conduct performance evaluations to drive continuous improvement. Cultivate a positive and collaborative team environment that fosters growth and teamwork.Customer Relationship...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service Key Skills: Japanese language Team Leader BPO Voice Process Team Leading Travel Accounts BPO Operations Travel Processes inbound and outbound process Team lead operation operation team leader...

**Job no**: 521650 **Brand**: Product and Technology **Work type**: Full time **Location**: Kuala Lumpur, Malaysia **Categories**: Information & Technology FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology...

So what does a Team Leader really do?Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals.You must be able to coach...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Project Manager - Mandarin - Team Leader Telcom* Some details/work conditions: 4. Project: Telecom 5. Work Hours: should be open to work until 11PM and...

Job Brief A Call Center Team Leader plays a pivotal role in overseeing and managing a team of call center agents, ensuring smooth operations and exceptional customer service. Their job brief includes: - Supervising and leading a team of call center agents to meet performance targets. - Monitoring call center processes to enhance customer satisfaction and...

So what does a Team Leader really do? Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals. You must be able to coach...

We are currently seeking a **Pickup Team Leader **to join DHL eCommerce Malaysia! The **Pickup Team Leader **will be responsible for ensuring timely, accurate and efficient pick-up arrangement from customers through effective planning of pick-up operations at the Depot. **_Essential Duties and Responsibilities _** Customer Service Management - Maintain...

So what does a Team Leader really do? Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals. You must be able to...

**Boost Team Leader Responsibilities**: 1. Overseeing the daily operations of the rstore to ensure smooth running and efficiency. 2. Ensuring customers are satisfied and happy with the service. 3. Ensuring that staff within the store adhere to the restaurant’s safety/service standards at all times. 4. Making sure that adequate staff is scheduled to...

About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...

We are currently seeking a Pickup Team Leader to join DHL eCommerce MalaysiaThe Pickup Team Leader will be responsible for ensuring timely, accurate and efficient pick-up arrangement from customers through effective planning of pick-up operations at the Depot._Essential Duties and Responsibilities _Customer Service Management Maintain good working...

Concierge Team Leader With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

**Job no**: 520760 **Brand**: FCM **Work type**: Full time **Location**: Kuala Lumpur, Malaysia **Categories**: Corporate & Group Travel **Are you looking to start with a new opportunity in the travel industry?** FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7...

Team Leader We are hiring a Team Leader for our Fixed Income Data Department in Kuala Lumpur, Malaysia. **Role Summary** LSEG Fixed Income Data Department is responsible for the collection, analysis, integrated entry, data quality management and service of the full bond life cycle data operations of fixed income data in Asian Chinese, Japanese and Korean...

Role:Any OtherTimings:Shifting Schedule (Permanent)Industry:Telecom / ISPProcess:Non-VoiceFunctional Area:Any OtherKey Skills: Mandarin Team Leader- Bachelor's degree or equivalent diploma. Dynamic leader with experience and passion for managing large and diverse teams across multipleworkflows in a fast-paced environment, able to deal with rapid change and...

**Role**:Team Leader **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Team LeaderVacancy: *Japanese Team Lead - Customer Service* Location: Cyber Jaya, Malaysia. Salary Max: RM 12,400 max + Allowances Process: Travel...

MAGIC Team Leader With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

Job Highlights Walking distance from LRT station Exposure to listed MNC, great and clear career path Young and vibrant working environmentResponsibilities Familiarize and continuously optimize all aspects of the telemarketing/call center process, including team building and team management; Continuously summarize and identify customer needs, convert...