Korean Native Customer Support
6 months ago
Hi Korean Native job seekers
**Application form link**:
- ______________
**Position: Korean Customer Support [Mobility Project]**
**Company Background**: BPO company
**Location**: Kuala Lumpur, Malaysia
**Employment Type**: Permanent
**Salary**: 2,550,000 KRW - 3,000,000 KRW per month
(≒RM8,800 - 10,000 per month + night allowance)
**Responsibilities**:
- **Customer Interaction Ownership**: Demonstrate ownership of every customer interaction to achieve successful first-time resolution on all contacts.
- **Problem Resolution**: Address issues related to Mobility Services, including refunds, amendments, exchanges, ID problems, system issues, and more.
- Uphold a high level of professionalism while delivering competent customer service in the Korean language.
**Requirements**:
- Strong attention to detail and the ability to work independently.
- Native fluency in Korean and excellent written and verbal communication skills in English.
**Working hour**
- Work Days: Monday to Sunday
- Shift Rotation: 5 days a week
- Work Hours: 24/7 rotation shift
- Working Days: 5 days per week
**Benefits**:
- One-way air ticket to Malaysia.
- Hotel accommodation for 14 days upon arrival.
- Medical package
Shunta Takai / EPS Consultants
Pay: RM8,800.00 - RM10,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
-
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