Customer Service Representative
5 months ago
We are Looking for **NATIVE KOREAN** speakers for C**USTOMER SERVICE REPRESENTATIVE ROLES.**
**Location : Kuala Lumpur**
**Start date : Start Immediately**
**Shift schedule : Rotational shift**
Requirements:
- Fresh graduates or 1 year
- Responsible for handling calls and providing customer support
- Identify and relate with various customer needs and scenarios
- Provide customers with cutting-edge service in a friendly, confident and knowledgeable manner
- Conduct data entry, documentation, and case management
- Work and partner with others within a team-based environment
- Achieve and maintain required SALES metrics and goals
- Adhere to company policies and procedures as described on the HR Handbook
NativeKorean
Language
CustomerService
Korean
**Job Types**: Full-time, Permanent
**Salary**: RM7,500.00 - RM8,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
- Weekend jobs
Supplemental pay types:
- 13th month salary
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Are you able to start immediately?
- Are you willing to work on shift?
**Education**:
- STM/STPM (preferred)
**Language**:
- Korean (preferred)
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