Korean Speaking Customer Support Officer
6 days ago
**IronFX **is a leading global online broker specializing in Forex, CFDs, Commodities and Spot Metals since 2010. Noteris Services Limited on behalf of IronFX, is looking to hire a dynamic individual to assume the role of **Korean Speaking Customer Support Officer.**
- Resolve client queries and provide support when required
- Be the liaison between client’s requests, customer service and back-office operations
- Ensure that all client’s requests are processed on time with no delays
- Offer support to the Business Development Managers
- Provide a quality customer support during the account opening stages as well as throughout the existence of the trading account
- Promote the Company’s services
- Drafting, monitoring daily reports and completing tasks assigned to them by the Head of Department or Management at a high level
**Person Specification**:
- Previous experience of working in a customer support position
- Previous experience within the Forex, Crypto or Banking industry will be consider as an advantage
- Business fluency in the Korean language
- Good understanding of the English language, both oral and written
- Good time management and priority handling
- Good attention to detail
- Ability to diagnose and resolve problems
- Initiative to find answers to new questions
**Remuneration & Benefits**:
- Unique & friendly working environment with many opportunities for career growth and personal development
**Conditions**:On site &Full Time
**Job location**: Kuala Lumpur, Malaysia
**Salary**: From RM10,000.00 per month
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