Customer Services

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Communicating and coordinating with...

**Key Responsibilities**: - Provide service and guidance to customers. - Answering customer’s queries in any communication channel and provide the best solution to customers. - Update sales statement in the sales tracking system. - Ensure that all clients receive their financial statements on time. - Following up on previous customers for potential...

**Key Responsibilities**: - Provide service and guidance to customers. - Answering customer’s queries in any communication channel and provide the best solution to customers. - Update sales statement in the sales tracking system. - Ensure that all clients receive their financial statements on time. - Following up on previous customers for potential...

**Key Responsibilities**: - Provide service and guidance to customers. - Answering customer’s queries in any communication channel and provide the best solution to customers. - Update sales statement in the sales tracking system. - Ensure that all clients receive their financial statements on time. - Following up on previous customers for potential...

Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator (KPI) monthly. -...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product & services - Collaborate well with Sales & Operation teams. - Achieve **monthly KPI **of dates arranged & waiting time. - Manage and update...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product & services - Collaborate well with Sales & Operation teams. - Achieve **monthly KPI **of dates arranged & waiting time. - Manage and update...

**Responsibilities**: - Provide professional customer service (Training will be provided) - Strive to meet individual and team KPIs and goals - Process orders and update worksheets **Job Requirement** - **Experience with handling China client will be preferred**: - **No Cold Calling required**: - Proactive and able to work independently - **Bachelor...

**Primary Purpose and Scope** - This position contributes to an overall pleasant patient experience to increase our reputation and ensure sustainable growth. This role will act as a liaison between patients and any department necessary including the different clinics and departments in HQ. - To maintain a good relationship and be able to project the spirit...

**Requirements**: - Able to work independently with a positive character and willing to take up new challenges - Good command and written in English and Bahasa Malaysia - The ability to speak in Mandarin will be an advantage - Computer literate - Minimum 1-2 years of experience in customer service are encouraged **Responsibility**: - Serves as Front Desk...

To handle both inbound & outbound calls with clients. - Helping to resolve customer inquiries and complaints. - To maintain & update customer interaction in the Customer Relation Management (CRM) system. - Ensure customer satisfaction throughout the customer experience. - Achieved individual and team KPI set by management. **Requirements**: - SPM / Diploma...

Position **:Admin cum Customer Service** Salary : RM 2,400 +Commission Location : 27, Jalan Ambong 2, Taman Kepong, 52100 Kepong, KL Working Hour : 5.5 working days Job Responsibilities: - Attending to walk-in customers. - Coordinate maid handover with management team. - Arrange for MDW arrival / departure. - Support day-to-day office operations and...

Maintain effective and timely communication with engineers. Ensure the correct and timely closure and completion of all work orders. Follow Global Call Management tools, process and procedures as documented. - Responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory or customer...

Maintain effective and timely communication with engineers. Ensure the correct and timely closure and completion of all work orders. Follow Global Call Management tools, process and procedures as documented. - Responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory or customer...

Extensive experience in SAP implementation projects with a focus on Customer Service processes functions. - Strong knowledge of SAP modules, including Customer Service, Sales and Distribution (SD), and Warehouse Management (WM). - SAP Functional Lead with experience across industries & sectors like Manufacturing, Consumer Products & Retail, Services, etc. -...

**JOB SUMMARY** We are looking for Retail Customer Service to provide excellent customer service and meet sales target for our Telco retails. **JOB RESPONSIBILITIES** 1. Assist walk-in customers, present, and promote XOX products and services to existing and prospective customers. 2. To provide good customer service to the customers by being proactive to...

Bayamedic is well known for its commitment towards providing integrated and centralized medical services especially to multi-oil and gas companies within Malaysia. Our distinguished team is led by Specialist Emergency & Trauma and supported by a group of competent medical specialists experiencing in MEDEVAC escort & consultant for a combine total or more...

**Position : Customer Service** **Location : KL Sentral area (Nearby LRT)** **Job Requirements**: - Required language(s)**:English & Malay**: - Applicants must be willing to work in** KL Sentral**: - **No work experience required** OR Fresh Graduate with Good Attitude or Well Communication skills welcome to apply. - **On job Training provided**: - **20...