Claims Processing Associate, Asia
2 months ago
**Primary Details**
Time Type: Full time
Worker Type: Employee
Handling householder claims and administrative duties
**Responsibilities**:
- Ensure compliance with QBE policies, procedures and relevant legislations and regulations.
- Ensure compliance within delegated authority limits.
- Maintain effective communication with customers.
- Raise and authorize claims payments for valid invoices and within authority limits.
- Settle fast track claims wherein invoices are already available.
- Journal payments into claims.
- Make contact with another party to clarify contents of an invoice/ document.
- Identify recovery opportunities on claims.
- Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out.
- Ensure all required documents are complete before a hand-off to the Recoveries team.
**Requirement**:
- Bachelor's Degree or equivalent combination of education and work experience.
- Customer service skills.
- Proficiency in MS tools and Analytical and negotiation skills.
- Excellent verbal and written communication skills (English and Chinese).
- Preferably with Case Management Skills and Basic Knowledge of Insurance.
Application Close Date: 28/02/2024 11:59 PM
How to Apply:
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Job ID 315279
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