Housekeeping Supervisor

6 months ago


Kuala Lumpur, Malaysia Perfect Host (M) Sdn Bhd Full time

Responsible for cleanliness, orderliness, and appearance of the entire rooms and properties. Ensure that rooms are made as per company standard. - Supervise employees in the daily process of cleaning vacant and stayover guest rooms. - Maintain par stock of guest supplies, cleaning supplies, linen, and uniform. - Organize inventories taking on monthly basis and General Store for linen, uniform, and fixed assets. - Pay particular attention while organizing pest eradication activities. - Develop and implement housekeeping systems and procedures - Quickly resolve guest complaints and concerns, ensuring their stay is enjoyable and they are our priority - securing return stays when guests are in the area - Attending and resolving guest complaints. - Monitor manning structure during high occupancy or peak period. To schedule staff accordingly. - Work closely with the front desk, department executives, maintenance, and general manager to address issues and concerns. - Responsible for inventory control items in guest rooms. Replace/repair as needed.
Perfect Host was founded to make short term renting via Airbnb and other platforms simple and convenient. We are comprised of a bunch of avid travelers that have been in the property industry for years. We see the huge upside potential of short term rental (Airbnb) over long term rental and hence decided to share our expertise with other property owners
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent



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