Relationship Manager

7 months ago


Ara Damansara, Malaysia Top Click Sdn Bhd Full time

**INDUSTRY: E-COMMERCE**

**NO EXPERIENCE REQUIRED, GUIDANCE WILL BE PROVIDED**

**Benefits**:

- **Transport Allowance, Mobile Allowance & Performance Bonus provided**.
- **Medical benefits** provided.
- **FREE breakfast **on every Friday.
- **Career development guaranteed.**:

- **Opportunity to work with top brands** from different industries.
- **Enjoy complimentary refreshments and snacks.**:

- **Company events & activities.**:

- **Easily accessible** by public transport.
- **Strategic location**, nearby facilities e.g. banks, restaurants and supermarkets.
- **Positive and harmonious working environment** that emphasizes work-life balance.

**Responsibilities**:

- **Managing overall account health and achieving sales targets.**:

- **Ensuring optimal product and store presentation** across all channels.
- **Account growth planning and implementation.**:

- **Co-ordinating daily operations with relevant teams **(Marketing, Customer Service and Operations).
- **Building and maintaining client and marketplace contact points relationships.**:

- **Developing sales and inventory forecasts** in line with clients’ sales targets.
- Playing the role of e-commerce consultants to clients to **advise best course of action to grow their business online.**:

- **Providing timely updates **to clients on each online sales channel.
- **Campaign performance analysis** across channels, using insights to build best practices for subsequent campaigns.
- **Identifying and initiating campaigns** to boost clients’ e-commerce growth.

**Job Requirements**:

- Experience in E-commerce marketplaces (Shopee/Lazada) is a strong plus.
- Required Language(s): English and Bahasa Malaysia.
- Proficient in Microsoft Office Suite, with an emphasis on Excel skills.
- Proactive - self-starter with strong problem-solving skills
- Able to multitask, prioritize and self-manage time efficiently as this position would be managing more than one client account.
- Resourceful in developing campaigns catered to clients’ business objectives.
- Strong relationship builder and negotiator.
- Able to analyze data to build a deeper understanding of the clients’ e-commerce business.
- Fresh graduates are encouraged to apply.

**Job Types**: Permanent, Full-time

**Salary**: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Holidays
- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Performance bonus
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (preferred)



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