Relationship Manager
5 months ago
**INDUSTRY: E-COMMERCE**
**NO EXPERIENCE REQUIRED, GUIDANCE WILL BE PROVIDED**
**Benefits**:
- **Transport Allowance, Mobile Allowance & Performance Bonus provided**.
- **Medical benefits** provided.
- **FREE breakfast **on every Friday.
- **Career development guaranteed.**:
- **Opportunity to work with top brands** from different industries.
- **Enjoy complimentary refreshments and snacks.**:
- **Company events & activities.**:
- **Easily accessible** by public transport.
- **Strategic location**, nearby facilities e.g. banks, restaurants and supermarkets.
- **Positive and harmonious working environment** that emphasizes work-life balance.
**Responsibilities**:
- **Managing overall account health and achieving sales targets.**:
- **Ensuring optimal product and store presentation** across all channels.
- **Account growth planning and implementation.**:
- **Co-ordinating daily operations with relevant teams **(Marketing, Customer Service and Operations).
- **Building and maintaining client and marketplace contact points relationships.**:
- **Developing sales and inventory forecasts** in line with clients’ sales targets.
- Playing the role of e-commerce consultants to clients to **advise best course of action to grow their business online.**:
- **Providing timely updates **to clients on each online sales channel.
- **Campaign performance analysis** across channels, using insights to build best practices for subsequent campaigns.
- **Identifying and initiating campaigns** to boost clients’ e-commerce growth.
**Job Requirements**:
- Experience in E-commerce marketplaces (Shopee/Lazada) is a strong plus.
- Required Language(s): English and Bahasa Malaysia.
- Proficient in Microsoft Office Suite, with an emphasis on Excel skills.
- Proactive - self-starter with strong problem-solving skills
- Able to multitask, prioritize and self-manage time efficiently as this position would be managing more than one client account.
- Resourceful in developing campaigns catered to clients’ business objectives.
- Strong relationship builder and negotiator.
- Able to analyze data to build a deeper understanding of the clients’ e-commerce business.
- Fresh graduates are encouraged to apply.
**Job Types**: Permanent, Full-time
**Salary**: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Holidays
- Monday to Friday
Supplemental pay types:
- Attendance bonus
- Performance bonus
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
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