Customer Relationship Manager

The Customer Relationship Management is responsible building relationship and pipeline for the various sales team whilst providing support to the team Manager. - Maintain daily operations of the inbound/chat sales channel to ensure business coverage and team SLA. - Provide floor support and monitor random calls/chats to identify coaching opportunity in order...

**INDUSTRY: E-COMMERCE** **Benefits**: - **Transport Allowance, Mobile Allowance & Performance Bonus provided**. - **Medical benefits** provided. - **FREE breakfast **on every Friday. - **Career development guaranteed.**: - **Opportunity to work with top brands** from different industries. - **Enjoy complimentary refreshments and snacks.**: - **Company...

**INDUSTRY: E-COMMERCE** **NO EXPERIENCE REQUIRED, GUIDANCE WILL BE PROVIDED** **Benefits**: - **Transport Allowance, Mobile Allowance & Performance Bonus provided**. - **Medical benefits** provided. - **FREE breakfast **on every Friday. - **Career development guaranteed.**: - **Opportunity to work with top brands** from different industries. - **Enjoy...

Come and join our client's team now! What you can expect from them: - Our location is nearby shopping malls and housing area - Fun and exciting staff activities every month - There is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc) as our client hires from across the globe. - Manage Operations day to...

Customer Service Officer Ara Damansara Overview: We are seeking a proactive motivated salesperson to develop new business. Responsibilities include establish and maintain profitable relationships with customers on behalf of the company, actively prospect for new accounts and maximize sales potential with existing customers. Primary Responsibilities: 1....

**Job Scope**: - **Receiving and placing customer service telephone calls**: - **Maintaining solid customer relationships by handling questions and concerns with speed and professionalism**: - **Resolving customer complaints, managing database records, drafting status reports on customer service issues**: - **Data entry and research as required to...

**Benefits**: - Medical benefits provided. - Company events. - Transport Allowance & Mobile Allowance provided for work purpose. - Strategic location, nearby facilities eg. bank, restaurant and supermarkets. - You will have the opportunity to climb the corporate ladder in the future. **Responsibilities**: - Responsible for E-Commerce platform’s order...

**Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication 'scripts' when handling different enquiries. - Determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives. - Take iniative to upsell products when they arise. - Establish sustainable...

Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. - Meeting planned sales goals. - Setting individual sales targets with the sales team. - Tracking sales goals and reporting results as necessary. - Overseeing the activities and performance of the sales team. - Coordinating with marketing on lead...

**INDUSTRY: E-Commerce Solution Provider** **Benefits**: - **Transport Allowance, Mobile Allowance & Performance Bonus** provided. - **Medical benefits** provided. - **FREE lunch **every month. - **Career development guaranteed.**: - **Opportunity to work with top brands** from different industries. - **Enjoy complimentary refreshments and snacks.**: -...

**INDUSTRY: E-Commerce Solution Provider** **Benefits**: - **Transport Allowance, Mobile Allowance & Performance Bonus** provided. - **Medical benefits** provided. - **FREE lunch **every month. - **Career development guaranteed.**: - **Opportunity to work with top brands** from different industries. - **Enjoy complimentary refreshments and snacks.**: -...

**INDUSTRY: E-COMMERCE** **Benefits**: - **Performance Allowance.**: - **Annual Leave & Medical Leave.**: - **FREE breakfast **on every Friday. - **Enjoy complimentary refreshments and snacks.**: - **Company events & activities.**: - **Easily accessible** by public transport. - **Strategic location**, nearby facilities e.g. banks, restaurants and...

**INDUSTRY: E-COMMERCE** **Benefits**: - **Performance Allowance.**: - **Annual Leave & Medical Leave.**: - **FREE breakfast **on every Friday. - **Enjoy complimentary refreshments and snacks.**: - **Company events & activities.**: - **Easily accessible** by public transport. - **Strategic location**, nearby facilities e.g. banks, restaurants and...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

What you'll be doing - Ensure that all projects are delivered on-time, within the scope and within budget - Ensure resource availability and allocation - Report and escalate to management as needed - Manage the relationship with the client and all stakeholders - Create and maintain comprehensive project documentation - Accurately assesses the customer’s...

**About us** We are professional, agile and challenging. Our work environment includes: - Casual work attire - Safe work environment - Modern office setting **About us** We are agile, professional and challenging. Our work environment includes: - Casual work attire - International workforce - Safe work environment **Responsibilities**: - Provide...

**ROLE**:Customer Service Executive **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - **FREE **shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way -...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**Requirements** - Required language(s): Mandarin (able to converse in Cantonese will be an added advantage). - Minimum 1 year of working experience in the service industry will be an added advantage for this position. - Applicant must be willing to work on rotational shifts and off day - Each shift consists of 9 working hours and inclusive of 1 hour lunch...