
Customer Service Assistant- Pj Shop
4 days ago
**Responsibilities**:
- Perform basic Cashier role
- Provide basic front-line customer service & ensures professional/responsive relation with ABO
- Directs specific or complex enquiries to superiors
- File documents & provide other basic clerical task
- Undertake special task as assigned -like workshop registration, ABO meeting
- Have generic responsibility to keep retail ,office ,store neat & presentable
**Other Responsibilities**:
- Excellent communication with ABOs and build good rapport.
- Ability to handle difficult situations encountered with ABOs.
- Good customer service attributes & serves the ABOs efficiently.
- Balancing between adhering to company guidelines and ABO's demands.
**Requirements**:
- Minimum SPM with at least 1 years relevant experience. OR Diploma in any field with at least 1 years relevant experience in shop/retail.
- Fresh grad is welcome to apply.
- Product knowledge.
- Have good command of BM & English; Knowledge of Mandarin & other Local dialects will be an added advantage.
**Salary**: RM1,800.00 - RM2,200.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Rotational shift
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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