
Content Moderator-korean Speaker
6 months ago
**About the Role**:
As a Content Moderator you will play a crucial role in maintaining the quality and integrity of user-generated content on various platforms. Your primary responsibility will be to review and moderate content to ensure it aligns with company guidelines and community standards. This position requires a keen eye for
detail, excellent judgment, and the ability to work in a fast-paced environment.
**Key Responsibilities**:
- **Content Review**: Examine and moderate user-generated content, including text, images, and videos, for adherence to community guidelines and company policies.
- **Compliance**: Ensure that content complies with legal requirements and internal policies, including copyright laws and terms of service.
- **Quality Assurance**: Maintain a high standard of quality and consistency in content review, providing constructive feedback and recommendations for improvement.
- **Reporting**: Identify and report trends in content that violate guidelines, and escalate issues as necessary.
- **Collaboration**: Work closely with team members and supervisors to address content-related challenges and improve moderation processes.
- **Documentation**: Keep accurate records of moderation activities, including flagged content and actions taken.
- **Continuous Improvement**: Stay updated on industry trends, best practices, and changes in community standards to enhance moderation effectiveness.
**Qualifications**:
- **Education**: High school diploma or equivalent; a bachelor’s degree in a related field is preferred.
- **Experience**: Previous experience in content moderation, customer service, or a similar role within a BPO environment is highly desirable.
- **Skills**:
- Strong analytical and decision-making skills.
- Excellent written and verbal communication skills.
- Attention to detail and a high level of accuracy.
- Ability to handle sensitive and potentially disturbing content.
- Proficiency in using content management systems and moderation tools.
- Ability to work independently and as part of a team.
**Job Types**: Full-time, Permanent
Pay: RM4,916.37 - RM7,059.98 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Performance bonus
**Language**:
- Korean (preferred)
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