Service Executive

**Impact on Business** (i.e., business contribution, nature and scope of responsibility, risk and financial management, strategic/tactical/operative responsibility) - Drive measures & implement steps towards achieving sales efficiency & Omni Channel targets at country level, - Develop and implement team selling & channel collaboration towards Omni Channel...

**Position : Community Outreach Specialist** **Location : Seksyen 8, Kota Damansara, 47810 Petaling Jaya, Selangor** **Working Days**: 5 days per week ( Monday - Friday / 8.30 am - 4.30 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

CUSTOMER SERVICE MANDARIN Location: Ara Damansara, Selangor (Near LRT Ara Damansara) Salary: RM2,800 (Basic), - KPI Allowance: up to RM500 - Shift Allowance: up to RM400 Working Hours: Monday – Sunday: 7:00am-3:00am (9 hours working) - 5 days working and 2 off days Requirements - English and Mandarin - Min Education: SPM / Diploma - Able to work on...

Overview We are searching for a customer service champion who loves ensuring customers get the best service of their lives. Serving customers at the time when they need a home service should bring joy to you! Key responsibilities - Serve and process customers who have put in a request into our system, or who have registered interest over social media...

**Key Responsibilities**: - Develop PAC, service contract and rental strategy with Service Manager - Execute service action plans to support PAC and to grow service as a business - Follow-up key customers to ensure service contract is being executed in a timely and satisfactory manner - Determine and prepare service contract for new and existing renewal...

**HR (50%)** **- Recruitment - To lead all recruitment activities.** **o Sourcing through job boards, universities, social media, direct referrals, et-cetera.** **o To prepare employment contracts for successful hire.** **- Onboarding - To provide orientation briefing to new joiners.** **- Training & Development - To monitor and maintain employees’...

**Company Details** Business Nature : BPO IT Service Industry Working Hours :. 3days work (Shift: 9am - 9pm / 9pm - 9am), 3days off Location : Kota Damansara, PJ **Roles & Responsibilities** - As the first point of contact of group company products for customers, receive customer inquiries such as the product operation, and troubleshooting requests. - As...

The Position: To provide comprehensive information and solutions to customers about the product and service. Job Responsibilities: Serve our customers’ needs and attend to all requests promptly, accurately and professionally. Work as a team and maintain a good reputation for the company. Qualifications & Skills: Minimum SPM with at least 2 years...

Client is a Global Shared Service Centre. Overview: Responsible for the management of Record to Report process and General Ledger (GL) team. **Responsibilities** GL Specialists - Promote standardization and eliminate duplication of work in GL processing. - Supervise GL team and manage GL team competencies. Inventories Process - Ensure verification of...

Roles & Responsibilities Lead, mentor, and coach a team specializing in various areas, including network infrastructure, system infrastructure, virtualization technologies, backup systems, migration, and hyper-converged technologies. Oversee the planning, execution, and delivery projects that may involve multiple technology domains or complex...

Administrative - Carry out variety administrative and clerical tasks assigned by superior (mailing, scanning, printing) - Responsible to maintain an organized filing system - Develop and enhance the standard of procedure to drive continuous quality improvement - Answering phones calls and taking messages - Welcoming all visitors and interacting with them -...

**Overview**: **Salary**: 2,500 MYR ~ 3,000 MYR**Industry**: Manufacturing(Automobile)- Drive initiatives, strategy to achieve assigned Business objectives. - Develops and builds strong customer relationships at all levels. - Customer support on quality issues and resolved with factories. - Malaysia customers Market Research. - Any other tasks as given by...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks, and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

Developing and sustaining strong and trustworthy relationships with key clients. - Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions. - Addressing and resolving key clients’ complaints and escalations - Basic data report analysis to conduct regular business review with clients. - Expanding...

**REQUIREMENTS**: - Minimum 2 years experience as an Operation Executive - Have Good problem solving and decision-making skills. - Good leadership skills - Have experienced in Oil & Gas industry is an added value **JOB DESCRIPTION**: - Communicate with the higher management to prepare a strategy for operations to run efficiently. - Need to assist in...

**REQUIREMENTS**: - Minimum 2 years experience as an Operation Executive - Have Good problem solving and decision-making skills. - Good leadership skills - Have experienced in Oil & Gas industry is an added value **JOB DESCRIPTION**: - Communicate with the higher management to prepare a strategy for operations to run efficiently. - Need to assist in...

**Job Responsiblities** - Report to the Senior Technical Support Specialist - Provide technical support to SEA-NEA importers - Maintain the technical failure reporting platform in time - Plan and conduct specialized service trainings to service technicians from importers - Support in technical outdoor campaigns and other related topics - Delivering technical...

To assist in licensing, treasury & company secretarial functions. - Keen and quick in understanding and dealing with business situation in a manner that is likely to lead to a good outcome. - Liaise with Company Secretarial on corporate secretarial matters. - Coordinate the renewal of licences. - Coordinate the documentations for company secretarial...

**RESPONSIBILITIES** - Ensure strict execution of company policies, procedures, and service standards - Have full knowledge of all menu items, daily features, and promotions - Good customer service - Serve food & drinks - Operate Cashier / POS system - Make drinks (if needed) - Ensure the cleanliness and maintenance of all work areas, utensils, and...