Specialist - Global HR Solutions (Japanese Speaker)

7 months ago


Petaling Jaya, Malaysia Lilly Full time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

**RESPONSIBILITIES**
Our HR Solutions is an organization built to provide support to employees, managers, and HR colleagues around the world to ensure they can resolve HR questions, complete HR tasks, and get support from HR to allow them to focus on their roles in making a difference for people around the globe. As the HR Functional Specialist, you will work with the HR organization, employees, and managers across a wide variety of HR processes and transactions.

**Key Objectives / Deliverables**:

- To support Tier 1 & Tier 2 (Call/Chat support and Data management)
- Assess and resolve customer inquiries and issues (via phone, chat and case management tool) or escalate to the next level of service within the appropriate functional area as per the service delivery routing structure
- Process HR transactions, logging and closing cases, and ensuring data quality including but not limited to the following:

- Data management
- Organization management
- Compensation administration
- Recruiting operations
- Create, update, store relevant employment documentation
- Conduct data quality reviews, monitor and correct processing errors
- Provide feedback and information to support high quality information in the HR Solutions
- Assist in testing upgrades and new system functionality
- Participate in continuous improvement initiatives

**Requirements**:

- 3-5 years’ experience working in HR operations or other transactional / operational work
- Bachelor’s Degree or equivalent work experience
- Bilingual: Fluent in Japanese (Added advantage: Mandarin)
- Experience in using Workday system (Preferable)
- Specialized knowledge in HR
- Strong Data Management skills
- Strong oral and written communication skills
- Strong customer service orientation
- High level of integrity and confidentiality

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

WeAreLilly



  • Petaling Jaya, Malaysia Lilly Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...


  • Petaling Jaya, Malaysia Air Liquide Full time

    ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...


  • Petaling Jaya, Malaysia HCT INFOTECH Full time

    **Master Data Governance Analyst( Finance, Japanese Speaker)** - Location: Petaling Jaya, Malaysia (or WFH) - Exp: 3+ yrs - Monthly Salary: MYR 5000-7000 - Mode: 1 Year contract, potentially extendable - Note: Only Malaysians - Must: Japanese Speaker - Interview rounds: 1 or 2 Job Purpose Key Responsibilities - Process finance master data registration e.g....


  • Petaling Jaya, Malaysia Eli Lilly Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our...

  • Ap Compliance Analyst

    7 months ago


    Petaling Jaya, Malaysia Schlumberger Full time

    **About us** - We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.- Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Ideal Reliance Full time

    **Information Technology** - Coordinator, Project/Executive (Japanese Speaker)**Petaling Jaya, Malaysia** **Regional Delivery Centre for Multinational Telecommunications Company** Our CLIENT is a premier Regional Delivery Centre (RDC) committed to bringing the best global communication solutions to global customers such as Australia & Singapore. They are...

  • Glo Associate

    6 days ago


    Petaling Jaya, Malaysia Eli Lilly Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our...

  • Expert Specialist

    7 months ago


    Petaling Jaya, Malaysia Lilly Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Expert Specialist

    7 months ago


    Petaling Jaya, Malaysia Lilly Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • IT Service Desk Agent

    7 months ago


    Subang Jaya, Malaysia Knauf IT Full time

    We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **IT Service Desk Agent-Japanese Speaker** could be the...


  • Petaling Jaya, Malaysia Hunters International Sdn Bhd Full time

    **About our Client** - Our client is a leading provider of global IT services, offering round-the-clock, multilingual support to clients worldwide. Their Global Support Center (GSC) in Kota Damansara, Petaling Jaya, is dedicated to ensuring optimal operational processes and rapid fault resolution, leveraging our extensive expertise and state-of-the-art...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Pasona Sdn. Bhd. Full time

    Hi all, we do have lots of job opening for Japanese speaker. Are you looking for Japanese speaking position? Click "**Apply**"! We'll help you to do job matching! Cheers! Pay: RM3,500.00 - RM9,000.00 per month Schedule: - Monday to Friday Supplemental pay types: - Performance bonus


  • Petaling Jaya, Malaysia A To Z Language Centre Sdn Bhd Full time

    Requirements: - Must have a Bachelor degree or equivalent in any field - Must have a Japanese Language teaching certificate - Minimum 1 year experience in teaching Japanese Language with good knowledge of the exam board and requirements. - The Japanese Language Teacher needs to be a native level speaker with a high level of Japanese (at least JLPT N2) Job...


  • Petaling Jaya, Malaysia Global Engineering Full time

    **Basic Function** 1. Raw material contract job for factories in APAC & Japan 2. Contracted price sharing to factory in Asia. 3. Develop Cost Reduction (share allocation) strategy and execute it 4. Quarterly cost negotiation with resin/Paper suppliers (with related members) 5. Make VE proposal and joint study with R&D for factories in APAC &...

  • Procurement Specialist

    7 months ago


    Petaling Jaya, Malaysia John Clements Full time

    **Section Mission** Expanding “Panasonic Centralized contract center policies”, Panasonic factories in APAC & India in order to practice procurement activities at “One Panasonic level” for raw materials and maximize Cost Reduction by utilizing Centralized Contract scheme, thus “contribute to Business Division”. **Basic Function** - Raw material...


  • Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Role: Japanese Speaking Customer Support / Fintech Project** **Company Background**: Global Fintech Company **Work Location**: Petaling Jaya, Selangor **Salary details**:Basic salary: RM5,000-8000/ per month **Responsibilities** - Lead and motivate a team of customer service representatives to achieve performance goals and deliver exceptional...


  • Petaling Jaya, Malaysia bChannels Full time

    **Duration**:6 months contract with a perspective for full-time, permanent. **Location**: This role is available within and around Selangor state. We practice a hybrid working model between our office and working from home. Join a leading Agency with a difference. Our Niche is IT and Channel. B2B marketing only. You'll focus on B2B Channel Marketing for...

  • HR Specialist

    6 days ago


    Petaling Jaya, Malaysia DXC Technology Full time

    **About DXC Technology**:We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong...

  • IT Service Desk Agent

    7 months ago


    Subang Jaya, Malaysia Knauf IT Full time

    We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **IT Service Desk Agent-Japanese Speaker **could be the...

  • Recruitment Specialist

    7 months ago


    Petaling Jaya, Malaysia Elanco Full time

    Education : EQUIVALENTEXPERIENCE **As a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals' lives better, makes life better. Since 1954, we have provided solutions that support veterinarians, farmers and pet owners to advance...