F&b Assistant Cashier

2 weeks ago

Nilai, Malaysia NILAI SPRINGS RESORT SDN BHD Full time

1. Attend to guests and staff requests in a prompt and courteous manner. 2. Complete assigned side work prior to opening and closing of the restaurant/bunker each day. 3. Promote teamwork whilst working and assist others whenever possible to the advantage of the guest. 4. Maintain standard during set up and ensure settings are uniformed. 5. Serve all food & beverage with a basic knowledge of ingredient and preparation times and methods. 6. Maintain a knowledge of various bar prices. 7. Carry trays of food & beverage promoting safety and breakage avoidance. 8. Provide responsible alcoholic beverage service at bunker. 9. Clear tables quietly and efficiently. 10. Rest tables quickly and accurately. 11. Relay all guest comments to Assistant F&B Manager. 12. Promote professionalism through appearance and manner. 13. Maintain complete familiarity of safety and fire emergency procedures. 14. Maintain staff uniform in clean and tidy form. 15. Maintaining grooming of hair and shoes to Nilai Springs Resort Hotel standards. 16. Perform all related duties as requested by the Manager / Coordinator. 17. It is the responsibility of each F&B Assistant to carry out all the tasks outlined in the standards and procedures. 18. All service personnel are required to assist in other outlets when necessary. 19. Be aware of your roster and give adequate notice whenever serious circumstances prevent you adhering to your roster. 20. Be punctual (15 minutes), efficient and above all courteous. Assume at all times a pleasing and helpful attitude towards each guest. Watch for the arrival of guest, making a point to greet them pleasantly even if they cannot be accommodated immediately.
VISION To be the only prestigious golf resort hotel in Negeri Sembilan and the “Greater Klang Valley” for business, and MICE destination. MISSION 1. Provide excellent product and services that ensure guest satisfaction. 2. Continuous review and enhancement of our services and products. 3. Continuous training and development of human capital. 4. Provide a clean, safe and conducive environment. 5. Create continuous awareness of the resort hotel through effective marketing. PRODUCT In order to sustain our current position, we will: 1. Provide a range of creative and innovative F&B products and services. 2. Provide guestrooms which are clean, comfortable with excellent ambience. 3. Provide excellent AV equipment couple with IT convenience for our MICE (Meeting Incentive Convention & Exhibition) organizers and end users/patrons. 4. Continue to synergize with the golf club to provide our guest with excellent sports recreation facilities. 5. Provide dynamic team building circuit and tailor made packages to corporate client and training providers. 6. Provide up to date IT convenience to patrons.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

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