IT Support Coordinator

2 days ago


Kampung Baharu Nilai, Negeri Sembilan, Malaysia Nilai University Full time
Job Description:

We are seeking a highly skilled IT Support Executive to join our team at Nilai University. As the primary point of contact for technical issues, you will be responsible for providing exceptional support to students and faculty.

Key Responsibilities:
  • User Account Management: Manage user accounts, course setup, enrollment, and announcements on NilaiUni Connect (Moodle).
  • Troubleshooting: Assist users with printer and software installations, as well as general IT troubleshooting.
  • Website Management: Manage and update website content, including careers, career services, transportation, academic calendar, convocation, alumni updates, and the landing page.
  • Database Management: Responsible for updating and maintaining student data in the system (E-IPTS), ensuring accuracy, completeness, and compliance with institutional and regulatory requirements.
Requirements:
  • Bachelor's Degree: Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Moodle Experience: Experience with Moodle or other Learning Management Systems.
  • CMS Knowledge: Knowledge of CMS platforms for student portals.
  • Joomla Familiarity: Familiarity with Joomla for website management.


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