Strategic Operations Director
5 days ago
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Job Responsibilities:- Maintains and directs the daily operations of the business, including coordinating with human resources, legal, sales, marketing, manufacturing, accounting, IT and other departments.
- Meets with and reports to the CEO about the company's daily operation, as well as about the CEO's plans for any upcoming adjustments or developments to business operations strategy, or other company goals and objectives.
- Represents the heir apparent for the CEO and may stand in for the CEO if this senior executive is out of the office or otherwise engaged. The COO might also assist in training and guiding a CEO who is new to the organization and help this person get used to the business's operations and strategy.
- Helps support other senior executives and employees, including advising on promotions.
- Develops and implements policies for daily operations, and communicates these policy changes to department supervisors.
- Ensures alignment with current company policies and goals, including those that the COO creates themselves, as well as those developed by the CEO and other executives.
- Collaborate with CEO in setting and driving organizational vision, operations strategy, and hiring levels.
- Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning.
- Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met.
- Ensure effective recruiting, onboarding, professional development, performance management, and retention.
- Ensure compliance with national and local business regulations, and take appropriate action when necessary.
- Analyze internal operations and identify areas for process enhancement.
- Implement business strategies and plans that align with the short- and long-term objectives developed in tandem with CEO.
- Oversee operations, HR, and accounting, and partner with CEO in sales management so that sufficient investment capital can be budgeted for near-term growth targets.
- Manage capital investments and expenses aggressively to ensure that the company achieves investor targets for growth and profitability.
- Monitor performance with tracking software and take corrective measures when necessary, and prepare detailed updates and forecasts.
- Build and maintain trusting relationships with key customers, clients, partners, and stakeholders.
- Bachelor's degree in business or related, MBA from top school preferred.
- At least ten (10) years of related working experience.
- Ability to train, develop and manage large executive teams.
- Proficient in English, Malay, and Mandarin Language.
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