Assistant Operation Manager
5 months ago
Operations Management: Overseeing the day-to-day operations of the spa, including scheduling, staff management, and ensuring that services are delivered efficiently and effectively.
- Customer Service: Ensuring high-quality customer service is provided to clients, addressing any complaints or concerns promptly, and maintaining a welcoming and relaxing atmosphere.
- Marketing and Promotion: Creating and implementing marketing strategies to attract new clients and retain existing ones. This may involve online and offline marketing, promotions, and special events.
- Inventory Management: Overseeing spa supplies, products, and equipment, and ensuring an adequate inventory is maintained for smooth operations.
- Performance Evaluation: Conducting performance evaluations for spa staff, providing feedback, and offering opportunities for professional development and growth.
- Facility Maintenance: Overseeing the maintenance and cleanliness of the spa facility, ensuring it is well-maintained and meets the highest standards.
- Setting and Achieving Business Goals: Developing strategic plans to achieve business objectives, such as increasing revenue, expanding the client base, or introducing new services.
Pay: RM1,440.89 - RM2,027.95 per month
**Benefits**:
- Meal allowance
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
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