Protege Network Operation Center

3 weeks ago


Cyberjaya, Malaysia Kridentia Tech Sdn Bhd Full time

JOB DESCRIPTION:

- Provide first level troubleshooting via telephone, chats, remote/direct support to all level end user.
- Provide direction and guidance to customers and field technicians during the troubleshooting process.
- Pro-actively monitor the health of customer networks using existing NMS systems to detect when systems or customer sites experience faults.
- Identify trends, address unreported outages, and follow established processes for responding to alarms.
- Ticket escalation, severity categorization, support coordination, between users and engineers

JOB REQUIREMENTS:

- Minimum is Bachelor's Degree in Computer Science, Information Technology, Computer Engineering related field
- Relevant certifications such as CCNA, CCNP or other networking certifications can be beneficial
- Excellent troubleshooting skills.
- Ability to work on shifts
- Good written and verbal communication skills
- Ability to work in high-pressure situations
- Able to work at Cyberjaya
- Immediate vacancy. Being able to start immediately or on short notice is an added advantage

**Job Types**: Full-time, Contract
Contract length: 8 months

Pay: RM2,000.00 per month

Schedule:

- Fixed shift
- Monday to Friday

Expected Start Date: 05/06/2024



  • Cyberjaya, Malaysia Extreme Broadband Sdn Bhd Full time

    **MAIN ACCOUNTABILITIES** - Perform day to day technical support and fault management for all network products and services, monitoring alarms on customer router and DDoS. - Manage day-to-day operational matters and functions of the SOC including daily traffic health reporting. - To manage customer service problem/network outage as per SOC processes and...

  • L2 Network Engineer

    3 weeks ago


    Cyberjaya, Malaysia OCBC Bank Full time

    L2 Network Engineer -(230000YM) Description Tittle: L2 Network Engineer (Satellite Command Center - SCC)  Job  Responsibilities:  Monitor and perform regular health check on network infrastructure from alerts. Responsible for the incident management process, which involves logging of the incident into HP Service Manager, incident...


  • Cyberjaya, Malaysia Nityo Infotech Full time

    Minimum Job Requirements:Qualifications: •Bachelor Degree in IT related courses (Computer Science, Computer Applications, Computer Engineering, Information Technology, Telecommunications, etc.)Experience: •Minimum 8 years of experience in Network Security with a focus on architecture•Practical experiences as Network administrator•Practical experience...


  • Cyberjaya, Malaysia Kridentia Tech Sdn Bhd Full time

    Responsibilities include Warehouse and Logistic Management, supporting all supply chain procedures **1. Warehouse and Logistic Management** - Plan shipments based on product availability and customer requests - Coordinate the supply chain procedures to maximize quality of delivery - Prepare shipping documents - Schedule arrangement with company...


  • Cyberjaya, Malaysia NTT DATA Full time

    Internship - Security Operation Analyst You – to break new ground! As part of the global NTT DATA Group, one of the top 5 IT service providers worldwide, we specialize in value-added SAP solutions. At NTT DATA Business Solutions, our focus is SAP Consulting, SAP Development, Managed Cloud Services, and Application Management Services (AMS) &...

  • IT Recruiter

    6 days ago


    Cyberjaya, Malaysia Agensi Pekerjaan Alpha Alliance Sdn Bhd Full time

    _**Key Responsibilities**_ - Supervise the recruiting team and report on its performance. - Keep track of recruiting metrics (e.g., time-to-hire and cost-per-hire). - Implement new sourcing methods (e.g., social recruiting and Boolean searches). - Review recruitment software and suggest the best option for company needs. - Research and choose job advertising...


  • Cyberjaya, Malaysia Agmo Studio Sdn Bhd Full time

    We are hiring a **IT Community Centre Assistant** to oversee the operations, programs, and activities at **Agmo Space, MMU, Cyberjaya**. You will manage day-to-day operations, coordinate programs and events, build community relationships with stakeholders from MMU, and ensure the center meets the needs of the community. **Your missions**: Operational...

  • Branch Manager

    6 days ago


    Cyberjaya, Malaysia Kidskool Cyberjaya Full time

    **Job Overview**: The Branch Manager will oversee the daily operations of the preschool, ensuring that the branch meets or exceeds all licensing requirements, maintains a high level of quality and safety, and provides exceptional care and education to all children. The Branch Manager will be responsible for managing a team of teachers, administrative staff,...


  • Cyberjaya, Malaysia GIGGLES AND GEEKS Full time

    **Company**:Giggles and Geeks **Address**: Ground Floor, Bio-X Centre, Persiaran Cyber Point Selatan, Cyber 8, 63000 Cyberjaya, Selangor **Position**:Sales and Operation Executive **Industry**:F&B - This job opportunity is being advertised by Acerbic Global SDN BHD, aiming to assist job seekers in securing employment._ **JOB OVERVIEW** Responsible for...


  • Cyberjaya, Malaysia Concentrix Full time

    Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. Essential Functions/Core Responsibilities  • Analyze and maintain all Client Service Level Agreements; implement improvement...

  • Manager, Pricing

    3 weeks ago


    Cyberjaya, Malaysia CACEIS Full time

    Description du poste CACEIS Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global...


  • Cyberjaya, Malaysia Kidskool Cyberjaya Full time

    **Job Overview**: The Preschool Principal will be responsible for leading and overseeing the daily operations of the center, including managing staff, ensuring high-quality care and education for children, and maintaining a safe and nurturing environment for all. The Principal will work closely with families and staff to ensure that all children receive the...


  • Cyberjaya, Malaysia CACEIS Full time

    Description du poste What is the opportunity? CACEIS Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund...


  • Cyberjaya, Malaysia Shell Full time

    **Welcome to Supply Chain, Contracting & Procurement Operations**: Progress towards a powerful future with Shell as a key partner of our global Supply Chain and Contracting & Procurement team, where you directly impact our value chain and help us achieve our ambition of net-zero emissions. As a **Contracting & Procurement Commercial Lead**, we offer the...


  • Cyberjaya, Malaysia Shell Full time

    **The Role**: - Job Description **Are you a go-getter looking for an exciting and challenging internship program that will give you real-world experience and help you grow both personally and professionally? Look no further as we have an opening for you!** Our Contracting and Procurement Team in Shell Business Operations KL is seeking motivated...

  • Retail Sales

    6 days ago


    Cyberjaya, Malaysia SNS Network (M) Sdn Bhd Full time

    _**Note: We are looking for part timer who can work on the following timeline**:_ **Date: 27 July to 14 August 2023** Working hours: 10am - 7pm (Sunday rest day) - Welcome customers by greeting them and assessing customers’ needs. - Explain, provide appropriate recommendation and perform demonstration on the features of the products to the customers. -...


  • Cyberjaya, Selangor, Malaysia Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Investor Services Malaysia is a processing centre of operational excellence supporting 10 countries across three geographic time zones. RBC IS Malaysia employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are...

  • IT Executive

    6 days ago


    Cyberjaya, Malaysia TELE-FLOW F&B SDN BHD Full time

    JOB DESCRIPTION: - To assist Head of Information Technology the internal and external day to day IT operation for companies. - To assist Head of Information Technology on the server maintenance, helpdesk support and maintenance of PC, Mac, laptops, printer, and overall IT infrastructure availability for all employees and company website. - To assist Head of...


  • Cyberjaya, Malaysia Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Investor Services Malaysia is a processing centre of operational excellence supporting 10 countries across three geographic time zones. RBC IS Malaysia employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability.  The objectives for Malaysia...

  • Environmental Health

    3 weeks ago


    Cyberjaya, Malaysia Vantage Data Centers Full time

    Description Vantage is looking for a Manager, Environmental Health and Safety (EHS), who will own the Health and Safety function of our Malaysia portfolio. Based in KUL, and supporting facilities elsewhere across the region, you will be responsible for improving the health and safety of our data centers, advancing safety culture, and protecting our...